Funded Programs Coordinator

5 days ago

Melbourne, Victoria, Australia Prestige Inhome Care Full time

One of AFR Boss Best Places to Work in 2024
- Enjoy Exciting Reward & Recognition Programs
- Know that your work makes a significant impact on people's lives

**Join one of AFR Boss Best Places to work in 2024 as a Funded Programs Coordinator**
***ABOUT US**
At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.

**ABOUT THE ROLE**
We are seeking a Funded Programs Coordinator to join our dedicated team in Moorabbin.

As the Funded Programs Coordinator, you will play a pivotal role in onboarding NDIS participants and provide support in managing their care plans. You'll provide personalized support during sign-ups, handle quotes and budgets, and oversee the administrative processes to ensure a seamless experience for clients and their families.

**Key Responsibilities**:

- Coordinate and manage client referrals, ensuring a seamless end-to-end sign-up experience.
- Complete care plan reviews and ensure documentation meets audit standards.
- Prepare and manage quotes, budgets, and funding confirmations.
- Liaise effectively with clients, families, and internal teams to address queries and feedback.
- Monitor NDIS plans, manage expirations, and ensure compliance with guidelines.

**ABOUT YOU**:

- Strong organisational skills with attention to detail.
- Proficiency in MS Office (Outlook, Word, Excel).
- Strong numeracy skills for quotes and budgeting.
- Excellent verbal and written communication.
- Exceptional interpersonal skills - a true "people person."
- Ability to work independently and collaboratively.
- Commitment to confidentiality and quality service.

**Knowledge & Qualifications**:

- Sound understanding of NDIS processes and client requirements (preferred).
- Previous experience in a similar role is advantageous.

**WHAT'S IN IT FOR YOU?**
We are thrilled that Prestige Inhome Care has been recognised as one of the AFR BOSS Best Places to Work in 2024 This acknowledges our commitment to fostering a workplace where everyone feels supported and empowered.

From our dedicated carers to our passionate office staff, every team member plays an important role in delivering exceptional care and support to our clients and their families. This recognition from AFR reaffirms our belief that when employees feel valued and respected, they can truly thrive personally and professionally.

There are many other benefits of working at Prestige, including:

- **Your Birthday Off**: Take your birthday off each year because it should be celebrated.
- **A Warm Welcome Experience** a tailored onboarding with Personalised Induction Plans.
- **Grow and Learn**: Professional development is in your hands with the Prestige Training Hub and 5 days of paid study leave. Participate in regular development programs such as the Prestige Mentoring Program, the 6-month Team Leader Program, and Lunch and Learn sessions. Senior leaders can look forward to our Annual Leadership Retreat.
- **Give Back**: Access One paid Volunteer Day to make a meaningful impact in your community.
- **Celebrate**:Join our Monthly Birthday Celebrations, Wellness Initiatives, mid-year Awards night, Christmas Parties, Guest Speakers, Team Building Exercises, and more.
- **Support When You Need It**: Access our Employee Assistance Program (EAP) for confidential counselling and support.

**APPLY NOW**
Join us and be part of a team that values client focus, kindness, joy, trust, and agility.

**We are committed to respond to every applicant

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