Ward Clerk

Location: Melbourne | Northern Metropolitan

Job type: Full time

Organisation: The Royal Women's Hospital

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, Information Management

Reference: 24894

**Ward Clerk - Bookings Office (Elective Surgery Reform Project)**
- Full-time (38 hours per week + ADO)
- Fixed Term Position for 6 months, with a possibility to extend

The Royal Women's Hospital is Australia's first and largest specialist hospital dedicated to improving the health and wellbeing of newborns and women of all ages. To join the Women's is to be instrumental in forging progress towards health equity for women from ground-breaking research through to the bedside delivery of multi-disciplinary clinical care.

Creating exceptional experiences is at the heart of everything we do for our patients, their families, and our people across our specialised services within maternity, neonatal and women's health.

**About the department**

The Perioperative Service at the Royal Women's Hospital is a comprehensive dedicated department incorporating all aspects involved in surgical intervention for patients. The Elective Surgery Booking office is the central business unit of Perioperative Services, coordinating all elective surgical bookings.

The Elective surgery team are looking for clerical support to join their department for an exciting opportunity to work within the Patient Support Unit (PSU). Reporting to the the Elective Surgery Access Manager, this role will provide support to deliver rapid patient prioritisation and assessment for those on planned surgery waiting lists.

A key function of this role is to facilitate improved communication and engagement with patients waiting for planned surgery, while working closely with Nursing support within the project. The requirement of this role is to ensure each patient has timely access to treatment through greater visibility, improved reporting, and review of clinical requirements.

**About you**

To be successful within this role you will need to have:

- Previous experience in hospital clerical/administration
- Competent computer literacy with focus on but not limited to; IPM, EMR and Microsoft office
- High-level data entry to ensure accurate data is entered on to the Women's Elective Surgery Waiting List
- Understanding of waitlist validation and ability to professionally communicate with all stakeholders
- Work within the guidelines of the DHHS Elective Surgery Access Policy (2015).
- Liase with the elective surgery team for reprioritisation of reviews/bookings/templates etc
- Well-developed time management communication and organisational skills with the ability to balance competing and conflicting priorities
- Demonstrated commitment to patient centred care
- Demonstrated ability to work within a team environment
- High motivation and willingness to learn
- Ability to work within a diverse cultural environment
- Ability to be agile and flexible, switching priorities as required

**Our offering**

When you join the Women's you unite with talented people who share your purpose and unwavering determination to advance health outcomes for all women. You will find a workplace that is collaborative, progressive and passionate about learning and working together in multi-disciplinary teams to ensure you find the**_ exceptional _**in your everyday.

We are proudly Breastfeeding Association accredited. The Women's is committed to gender equity principles and our people have an awareness of and sensitive approach to violence against women/family violence matters.

**Ready to make the move?**

**COVID-19 Vaccination Requirement***

Please be aware that in line with the Health Minister's Covid-19 Mandatory Vaccination Order, all workers at the Women's regardless of role, will be required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.

**Influenza Vaccination Requirement**

In line with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, some health care workers are now required to have their flu vaccination to work in health care. Evidence of vaccination is required.

As this role fits into category A or B of the departments risk ratings, applicants will be required to have been vaccinated against influenza. Evidence of vaccination is required.

All applicants will be required to provide acceptable evidence of their vaccination status.