Junior It Support Technician

22 hours ago

Geelong, Victoria, Australia Ghanda Clothing Full time

**Location**: South Geelong, On site
**Employment Type**: Full-Time
**Experience Level**: Entry-Level / Graduate

We're on the hunt for a Junior IT Support Technician to join the #GhandaGang in South Geelong, VIC

**Join the fun and enjoy**:
Being part of a family-run business and a purpose-driven workforce

Generous remuneration package: including clothing allowances and annual performance bonus

Unlimited clothing discount for you and your direct family

Unparalleled career progression opportunities

**About us**

Born out of Torquay, VIC in the early 2000s with nothing but a dream to design and deliver a collection of affordable, high-quality garments not yet met by the market, Ghanda Clothing has quickly become a household name, as the largest 100% Australian-owned and operated clothing brand, with over 100 locations across the nation.

**What You'll Do**
As a Junior IT Support Technician, you'll be part of a friendly and supportive IT team that keeps our systems running smoothly. Your responsibilities will include:

- Responding to and resolving IT support tickets
- Setting up and configuring hardware such as laptops, desktops, and mobile devices
- Assisting with onboarding and offboarding users
- Supporting network, printer, and peripheral troubleshooting
- Maintaining and updating IT documentation and guides
- Helping with inventory and asset tracking
- Participating in ongoing IT projects and upgrades
- Required to be part of the on-call roster (once every few weeks)

**What We're Looking For**
We're not expecting you to know everything—but we do expect you to be:

- Willing to learn and eager to grow your IT knowledge
- A clear communicator who's comfortable helping people at all levels
- Organised, reliable, and proactive
- Interested in technology and solving problems

**Nice to Have (but not required)**:

- Familiarity with Windows and/or macOS environments
- Basic understanding of networking concepts (e.g. IP, DNS)
- Exposure to tools like Microsoft 365, Active Directory, or ticketing systems
- Configuring PC/Mobile hardware

**What We Offer**
- A supportive team that encourages growth and mentoring
- Opportunities for on-the-job training and career progression
- A positive, collaborative work environment

**How to Apply**
Send your resume and a brief cover letter telling us why you're interested in the role and how you're ready to grow in IT. No experience? No problem—just show us you're motivated and ready to learn.

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