Business Continuity Adviser

**BRISBANE**

**THE OPPORTUNITY**

We are looking for a Business Continuity Adviser to join our Office Operations Team. This role can be based in Brisbane, Sydney, Perth or Melbourne.

Key responsibilities include:
**East Business Continuity Management (BCM)**
Regional (east) support of business continuity functions, including:

- Support with the implementation and document management of BCM plans. As required facilitate and coordinate the execution and completion of Business Impact Analysis (BIA) and Business Continuity Plans (BCPs) across the region.
- Support crisis management and recovery activities where required to enable the firm to manage a crisis event and meet compliance requirements.
- Support with credentials for pitches, tenders and bids.
- Assist with BCM exercises (desktop, BCP testing, scenario workshops etc)
- Liaise with all Local Crisis Response Teams (LCRTs) for major incidents and crises ensuring all proper resources are engaged and escalation processes are in place
- Management of outstanding action log
- Back up support to other regional leads
- Back up support to BCM Mangers (east and west)
- Support the promotion / awareness of BCM and crisis management across the firm.

**Global Lead - Emergency Notification System (ENS)**
Support all aspects of the firm's Emergency Notification System (ENS), including:

- Serve as the main administrator for the firm's ENS tool (testing, error management, strategic review/updates)
- Relationship manager with the provider - contract management, updates, new product launches, system changes
- Oversee the training for users on ENS and incident response roles and responsibilities as it relates to the system use
- Manage data integrity
- Develop training tools, manuals, tip sheets
- Host 'user' forums
- Support on other BCM, ENS related software matters
- Schedule and manage bi-annual testing
- Review and support on digital improvements across all areas of BCM
- Management of outstanding action log, provide solutions and trouble shoot as required
- Project support as required

**SKILLS, EXPERIENCE AND QUALIFICATIONS**

To be successful, you will have:

- 2 years + experience within a business continuity environment
- Preferable to have previous experience with emergency notification
- (mass notification) systems
- Knowledge of technology and business concepts, life cycles and processes.
- Excellent verbal and written communication skills.
- Self-starter with the ability to work with a great degree of autonomy.
- Experienced in working with global virtual teams.
- Strong advisory and facilitation skills.
- Demonstrated ability to independently coordinate multiple activities with cross-functional groups to achieve a common outcome.
- Strong influencing and relationship skills. Must be able to influence a diverse group of stakeholders at all levels, without the need for direct authority.
- Proven capability to work to deadlines in coordinating document reviews and training schedules.
- Experience of working in a professional services firm (legal, accountancy, management consultancy) seen as an advantage.

**GROUP / TEAM**

Office Operations

**GROUP / TEAM DESCRIPTION**

Our Office Operations function plays a central role in managing our working environment and the services within it, so that practice areas can serve their clients to the best of their ability. That goes beyond just ensuring that professionals have the client-facing and office services and equipment they need. It's about ensuring that every space around our global network serves its purpose effectively, whether that's an office, a breakout area or a conference room.

The team also makes sure that all-important legal documents are where they need to be through the mailroom and courier services, as well as overseeing document archival and retrieval. Our Office Operations function includes Procurement, Building Operations, Document Production, Business Continuity and Client Services & Travel teams.

**What we offer**:

- At Herbert Smith Freehills we value flexibility.
- We recognise that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. We are dedicated to creating an exceptional experience for our clients and we value empathy, simplicity and commerciality.
- At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.
- People join us to develop their careers and