Field Officer

**Churches of Christ, Home Care, Gold Coast**

**Field Officer**

**Permanent, Full-time Opportunity**

**Imagine a career at Churches of Christ**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- 5 weeks annual leave;
- Salary-packaging benefits that can increase your take-home pay;
- Upskilling and career progression available;
- Grants (for eligible employees) to assist in formal study;
- Access to online learning platforms to further develop your skills;
- Employee discount program through our large network or retail partners (Bupa Health, Medibank, JB HI-FI etc);
- A work culture that values you;
- Opportunity to make a huge difference in the quality of life for our clients.
- Take home company vehicle (work use only) including all tools & equipment.

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations. Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey.

**About the role**

You will provide high quality maintenance support services for our elderly clients, including home maintenance, minor modifications and security work. Responsible for the first face-to-face visit and interview at our client's home, you will assess client's needs and provide recommendations on how we undertake the services required. This role will require frequent travel throughout the Gold Coast region.

In this varied role you will:

- Conduct initial interviews with eligible clients; identify client needs and provide information to clients; undertake handyperson work and minor modifications in clients' homes.
- Assess and provide information on the security of clients' homes; undertaking security work and provide information and referrals to support our home maintenance/modification programs;
- Develop, maintain and coordinate service and repair schedules for machinery and equipment;
- Perform stock control duties and ensure the workshop, machinery, equipment and vehicles are kept in a clean and orderly manner;
- Complete electronic worksheets and documentation, ensuring client signatures are provided as a record of service;
- Confirm payments for services and materials, prioritising jobs according to program policies, procedures and rosters.

**About you**

You have great communication skills gained from your previous experience engaging with a range of stakeholders. Hence, you are able to communicate with our clients with differing needs. Your responsiveness and your ability to work effectively with others will put you in good stead for this role.

Your experience and qualifications for the role should include:

- Knowledge of current practices in relation to installation procedures on minor modifications such as grab rails, hand held showers and access ramps;
- Knowledge of current technology in home security;
- Applied knowledge of WH&S requirements (or ability to acquire within one month);
- Current driver's licence;
- Working knowledge of other service types, to enable referral to other relevant services (or ability to acquire);
- Recent experience in a building, renovation or maintenance role and/or trade qualification in a home-building related field.

Importantly, you will be someone who closely aligns with our organisational values of: _Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety._

**To apply**

**Applications will be assessed as received