Ecommerce Manager

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
ABOUT THE ROLE

Salvos Stores are seeking a Full-time Permanent eCommerce Manager to implement, monitor and drive continuous improvement across Salvos Stores eCommerce strategy, including online sales operations and channels, customer facing digital solutions and any additional online business.

Reporting to the Senior Manager - Digital Channels you will lead key activities such as overseeing and implementing improvements to our current online operations, growing sales and profitability.

THE ROLE YOU WILL PLAY:
- Identify current and future business requirements in terms of online sales, digital trends and opportunities.- Investigate, recommend, implement and maintain eCommerce digital platforms and assets.- Establish key eCommerce metrics for reporting on sales, customer feedback, digital traffic and trends.- Keep abreast of online industry trends and identify opportunities for adoption and partnerships.- Identify and pilot new and/or emerging online sales channel opportunities- Develop and oversee product sourcing process from the current network of stores, as well as identifying other opportunities.- Analyse product and inventory, competition and market trends to translate these into opportunities to maximise sales.- Manage and oversee all aspects of the user experience including product, site merchandising improvements, order fulfilment, customer service and the day-to-day operations of the eCommerce team.

About You:
You will have the ability to monitor and drive continuous improvement across Salvos Stores eCommerce strategy including online sales operations and channels, customer facing digital solutions and any additional online business. You also have:
- Bachelor's degree in business or a related field.- Minimum 5 years' experience in a similar role.- Highly experienced in MS Office suite, eCommerce platforms and Google Analytics desirable.- Excellent people management and written/verbal communication skills- Highly analytical and able to interpret and develop insights and recommendations.

Why work for us:
- Eligible employees can access NFP salary packaging- Flexible working arrangements- Opportunity for career development- Paid parental leave- Employee Assistance Program- Internationally renowned not-for-profit organisation- An inclusive culture of dedicated, passionate and professional team members- Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community

How to Apply:

- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_