
Administration Executive
6 days ago
Seeking an Administration Executive
About Us
The Maestro Hospitality head office team is expanding
We manage the administration needs of multiple Italian restaurants in Sydney:
- Ormeggio at The Spit - Fine dining, two hats
- Chiosco by Ormeggio - Casual Italian seaside trattoria
- a'Mare - A hatted sophisticated fine dining restaurant that showcases tableside service.
- Postino Osteria - Authentic Italian osteria with a warm, neighbourhood feel
- Cibaria Manly - A vibrant Italian-rias-inspired, multi-faceted venue on Manly beachfront
- Vineria Luisa - Boutique intimate wine bar and ginoria on bustling Enmore Road, Enmore.
We are a family-owned and operated business, fostering a supportive, friendly, and flexible team environment.
About the Role
We are looking for a casual Administration Executive to join our office in Allambie Heights, close to Warringah Mall. This role would focus on our inner west venues, Postino Osteria in Summer Hill & the soon to open Vineria Luisa in Enmore.
You will work directly under the Office Manager, assisting with administrative tasks, provide recruitment support, and customer service tasks. If you have a particular area of interest, we are happy to support your growth and learning in that field.
Key Responsibilities:
- Managing the switchboard and general customer enquiries
- Handling reservations and guest communications
- Responding to event enquiries
- Processing gift voucher sales & reconciliations
- Accurate data entry
- Supporting the team with office administration and the first point of contact for all phone enquiries.
- General ad-hoc tasks to assist the office team
What We're Looking For:
- Australian Permanent residents need apply
- Fluent and polite English - both written and spoken
- Prior experience with restaurant reservation software (SevenRooms / OpenTable or similar)
- Prior experience with events software (TripleSeat or similar)
- Prior hospitality operational experience - favoured.
- Strong computer skills - Microsoft Office, Outlook
- A positive and professional attitude
- Highly organised, detail-oriented, and efficient
- Ability to multitask and work independently
- Passion for hospitality and great venues
- Some weekend & public holiday availability required
What's in it for you?
- Flexible hours to suit your schedule
- A friendly, supportive work environment
- The opportunity to learn and grow in hospitality administration
- Potential for future development and increased hours
- A share in tips
How to Apply
Please note: This role requires working on-site at our head office in Allambie Heights.
**Job Types**: Permanent, Casual
Pay: $31.23 - $46.00 per hour
Expected hours: 20 - 35 per week
**Benefits**:
- Employee discount
- Free drinks
- Free food
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
- Public holidays
- Weekend availability
Supplementary Pay:
- Penalty rates
- Tips
Application Question(s):
- What attracted you to this role and our company?
- Have you worked in a head office or support role for a hospitality group before? if so, where? And what was your role there?
- Are you familiar with any reservation systems like SevenRooms or OpenTable? If so, which ones have you used previously?
- Have you worked with event booking tools like TripleSeat or managed event enquiries before? If so, what software have you used?
- How comfortable are you using Microsoft Office, especially Outlook and Excel?
- What's your approach to staying organised when managing multiple tasks?
Work Authorisation:
- Australia (required)
Work Location: In person
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