Enterprise Account Executive

Job Category

Sales

Job Details

**About Salesforce**

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

**About Service Cloud**:
**Your Impact**:
Our **Service Cloud Specialist Sales team **is growing and we have a number of roles in our **Enterprise **team available. Service Cloud Account Executives (sellers) are passionate about the Services industry, and is excited about the power that AI will bring to this industry.

As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud offerings which include: AI, Field Service, Service Cloud Voice, Home Health and Digital engagement. You will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and developing new customers. Carrying your own quota to achieve, you will work with existing **Enterprise customer accounts **as well as prospect and seek to build new relationships across your dedicated territory.

**Your Impact**:
This is an outstanding position that collaborates internally and externally to position the incredible value of key Service Cloud solutions. Working as a trusted advisor to customers, you will deeply understand their outstanding company challenges and goals & identify how Service Cloud solutions will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.

**Responsibilities**
- Develop and implement successful campaigns across the Service cloud install base, prospects and whitespace
- Personally build new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities
- Leverage business from new & established relationships
- Strategize, negotiate & close business
- Understand the commercial aspects of the Service Cloud solution
- Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
- Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities
- Be customer facing as required

**Sector**:
With opportunities aplenty, this role will work across all verticals/sectors focusing on Enterprise customer segment, some of them being Australia's biggest retailers & telecommunication companies.

**Requirements**:

- Achiever - proven **success achieving set sales targets **and familiar with complex deal cycles with **Enterprise customers **. Strong **sales discipline and tenacity **, able to see a path forward despite challenges.
- **Passion for SaaS **solutions - experience selling similar solution stacks such as Service Cloud or other enterprise solutions.
- Strategist - Able to **develop and execute strategies **, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
- Value selling - demonstrated experience in **uncovering customer needs, **curious and always asking "why" to unlock how Service Cloud can add value to the customer
- Team seller - **collaborate with multiple internal and external stakeholders **to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
- Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
- Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously
- LI-Y

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.