Business Analyst

Overview
Job no:
Work type:
Temporary full-time
Location:
Regional NSW, All of NSW, Maitland
Categories:
Information and Communications Technology, Projects
Fixed term contracts until 30 June 2028 available
Salary from $113k pa to $125k pa + super
Location - Maitland preferred, however all DPIRD office locations will be considered
The Information Management (IM) team within NSW Resources is looking for two Business Analysts (BAs) to consult with business stakeholders and internal technical business units; synthesising and gathering requirements that detail how business is currently conducted (as-is) and how it should be conducted (to-be) for proposed initiatives and projects, as well as projects identified in the IM business plan.
Role 1: Business Analyst (Development)
This role will collaborate with business SMEs, system developers, and other IM staff to define target outcomes, gather requirements, support technical designs, and secure business buy-in to solutions, including user acceptance testing, training, and technical documentation.
Role 2: Business Analyst (Projects)
This role will define target outcomes, gather requirements, prepare business cases, support prioritisation, and assist to manage our portfolio pipeline. You will work with business managers and SMEs, system architects, external vendors, your colleagues in IM and other project/initiative stakeholders.
For both roles, you\'ll be:
Familiarising yourself with the NSW Resources core business activities across the group, in addition to the IM team responsibilities and key business applications.
Eliciting and documenting business process using tools such as Visio or Miro to construct rich pictures, swim lanes and Entity Relationship Diagrams.
Reviewing and analysing the business requirements, gaps and rules required to implement the identified projects and initiatives - working closely with the business stakeholders, SMEs and IM team.
Collaborating on scope options and supporting initial technical design and delivery of solutions.
Analysing the design of systems, workflows, processes, and business models and making recommendations.
You\'ll have autonomy in making day-to-day BA decisions within projects, and thus, previous BA experience is required.
So, what do you need?
An analytical mindset and attention to detail combined with excellent problem-solving skills
Excellent interpersonal, verbal, and written communication skills
A collaborative approach to your work.
An understanding and appreciation of working within Agile and Waterfall project management frameworks.
Experience in ServiceNow and Pega
Why Join Us?
Working for NSW Resources offers a range of benefits and opportunities that make it an attractive place to build your career. You\'ll be part of a team that offers:
Impactful Work
Professional Development
A Collaborative Environment
A Diverse and Inclusive Workplace
Supportive Leadership
Ready to Apply?
Submit your (ideally no more than one-page) cover letter outlining your suitability and interest in this role, with your resume (ideally no more than three pages) by
11.55pm Monday 8 September 2025.
For more information about Role 1 please reach out to Stewart Armstrong, Manager Systems & Operational Support on or via
For more information about Role 2 please reach out to Jeremy Arnott, Manager Strategy and Projects on or via
You can also view the Role Description.
Please note:
Compliance with pre-employment probity screening is mandatory for all roles within NSW Resources and is a condition of engagement.
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.
Diversity, equity and inclusion are central to the Department of Primary Industries and Regional Development. We are committed to fostering a workplace where everyone has the opportunity to thrive, reflecting the rich diversity of the communities we serve. We actively encourage individuals of all backgrounds - including but not limited to; gender, age, ethnicity, race, cultural heritage, disability, religion and sexual orientation to submit an application. We strive to ensure that every stage of the recruitment process and overall employee experience is accessible, welcoming and free from barriers.
If you require adjustments in completing your application, interviewing, completing any pre- employment testing, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to and a member of the team will contact you for a confidential discussion.
What to expect next
Once you submit your application, you\'ll receive an email confirmation. After the advertisement closes, all applications will be reviewed by the hiring manager and/or selection panel. If shortlisted, you may be invited to an interview-this could be in person, over the phone, or via video. You may also be asked to complete role-related tasks, such as a written assessment, skills test, video or psychometric assessment. Reference checks will be conducted for candidates progressing to the final stages.
About us: Together, we are DPIRD
The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies.
Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests.
The department brings together:
Local Land Services
NSW Resources
Agriculture and Biosecurity
Fisheries and Forestry
Regional Development and Delivery.
With nearly 5,000 employees, and 75 per cent of the DPIRD team living and working in regional NSW, we are embedded in the regions we serve.
Learn more about the benefits of joining our diverse and talented DPIRD team.
Advertised:
25 Aug 2025 AUS Eastern Standard Time
Applications close:
08 Sep 2025 AUS Eastern Standard Time
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