Settlement Officer

**About the Role**
We are currently looking for two Settlements Officers to join us at an exciting time of fast-paced growth This is a fantastic opportunity to develop your career at BOQ, meet new people and join a motivated team of professionals

As Settlement Officer, you will be responsible for ensuring new business finance sourced via the network is correctly recorded and reviewed for settlement, all in accordance with customer needs, legal requirements, and policy & procedures. This role will suit an individual with demonstrated experience working in administration roles requiring a high level of attention to detail, compliance, and process coordination.

Key responsibilities will include:

- Manually record all new business requiring documentation to be prepared correctly recorded on the required platforms.
- Ensuring transactions are documented in accordance with customer needs, legal requirements and in line with Policy and Procedure.
- Complete tasks within Service Agreement time frames.

We are looking for 2x individuals to join us - one on roster A and one of roster B.
- Roster A: Monday - Friday, 8.30am - 5pm
- Roster B: Tuesday - Saturday, 8.30am - 5pm

**About you**
Your success in this role will rely on your positive, can-do attitude, your ability to learn quickly and your tech savviness. You enjoy working in a social team environment, have effective communication skills and have strong ability to interact and build relationships with a wide range of stakeholders, including external dealer contacts.

You are someone who understands the importance of compliance, have high attention to detail and accuracy, and the ability to work autonomously on tasks without supervision. You are willing to help colleagues solve complex tasks and are prepared to take initiative and help with achieving team goals.

**About Us**
BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconcilation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02425