Front Desk Receptionist

2 weeks ago

Brisbane, Queensland, Australia Alex Seaside Resort Full time

**Job Title: Sunday Receptionist**

**Job Type**: Casual (Sundays only)

**Hours**: 9:00 AM - 12:00 PM

**About Us**: Resort Alex Seaside is a premier destination for relaxation and recreation, offering stunning ocean views and exceptional service to our guests. We are looking for a friendly and organized individual to join our team as a Sunday Receptionist.

As the Sunday Receptionist, you will be the first point of contact for our guests, providing them with a warm welcome and assisting with their inquiries. Your role is essential in ensuring a smooth and enjoyable experience for all visitors to our resort.

**Key Responsibilities**:

- Greet guests with a friendly and professional demeanour.
- Answer phone calls and respond to inquiries about resort services, reservations, and events.
- Manage check-ins and check-outs efficiently.
- Maintain a clean and organized reception area.
- Handle guest complaints and issues with a positive attitude, escalating as necessary.
- Assist with administrative tasks, including managing bookings and updating records.
- Collaborate with other staff to ensure seamless operations.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in customer service or reception preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficient in basic computer skills (Microsoft Office, reservation systems).
- Ability to work independently and as part of a team.

**Why Join Us?**
- Competitive pay.
- A friendly and supportive work environment.
- Opportunity to be part of a dedicated team focused on providing outstanding guest experiences.

**We look forward to hearing from you**

**Job Type**: Casual

Pay: $35.00 - $48.00 per hour

Expected hours: 3 per week

Schedule:

- Every weekend
- Morning shift
- Weekends only

Application Question(s):

- Are you located on the Sunshine Coast?

**Experience**:

- Guest services: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 06/10/2024

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