Conference & Events Manager - Voco Gold Coast

1 week ago

Gold Coast, Queensland, Australia Ihg Full time

**About us**
If there's one thing we know, it's that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and when they want it. Knowing when to add those little touches and small thoughtful gestures that make every stay special and when to take a step back.

At voco everyone's a host

**Your day to day**
As a Conference & Events Manager, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels.

In charge of meeting, incentives, conferences and exhibitions, work closely with the Director of Sales & Marketing to drive banquet and meetings sales and exceed monthly, quarterly and yearly targets

You will be also responsible for performing the following tasks to the highest standards:

- Takes inquiries and convert them into sales
- Pre and post communication for all related events
- working in conjunction with the meeting and events operational team
- Contacting clients before they arrive at the hotel to conduct final detailed checks, to be a host on the day of the event, reviewing satisfaction levels and willingness to return and conducts follow up calls to ensure bills are received & correct and to secure the next booking
- Achieves meeting and event goals by implementing the set strategies provided by the Director of Sales & Marketing
- Assists in developing and implementing marketing and sales strategies by analyzing current and potential business and identifying potential business
- Displays consultative and value added approach to selling
- Monitors productivity and revenues goals by maintaining sales action plans

**What we need from you**

Experience in same position or similar role desirable.

**What we offer**
We'll reward all your hard work with a great salary and benefits - in addition to career development, employee room discounts and great work culture.

Job Reference: EMEAA35651

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