Conference & Events Operations Manager

3 weeks ago

Gold Coast, Queensland, Australia MERCURE IT Full time
Job Description

We are seeking a dynamic and detail-oriented Conference & Events Operations Manager to join our Food & Beverage team at Mercure Gold Coast Resort.

This role is key to bringing our newly refurbished Conference & Events spaces to life by leading and inspiring our team, fostering a culture of guest passion, and driving financial performance.

What You Will Be Doing
  1. Planning and executing the delivery of conferences, meetings, weddings, and other special events.
  2. Collaborating closely with the Food & Beverage Services Manager, Kitchen, and Conference & Events Sales teams to ensure seamless event delivery and guest satisfaction.
  3. Driving team development and training to deliver warm and friendly service, aligning with Accor's values.
  4. Providing additional support to the Food & Beverage department through outlets such as The Green Dining, The Cart, and the seasonal poolside Oasis Bar and Sunset Deck.
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