Respite Team Leader

This could be your chance to lead a small team & make positive change
- Come & join one of WA's largest aged care providers
- Want to pay less tax? Salary package up to $18,550pa

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

**About the role and where you will be working**:
Coordinate and plan activities to be engaging and meaningful, meeting the clients individual needs and abilities. The Coordinator is responsible for the day to day operations and leadership of the respite centres. This includes the following key responsibilities.

This position requires you to divide your time between both respite centres, located in Forrestfield and Hilton. Flexible working environment available.

**We'll also be asking you to**:
Ensure delivery of a reliable, high quality service is provided to all clients and carers in the Respite Centres

Develop meaningful activities that are engaging and tailored to the needs and preferences of the day to day attendees of the respite centres.

Maintain a motivated, capable respite care team encouraging multi-disciplinary working and problem solving

Provide development, mentoring, coaching and supervision with the respite care team

Conduct people management responsibilities relating to staffing, on-boarding, training, performance management and leave planning for the area

Participate in team meetings and implement changes and other improvements initiated in this process

In partnership with the Manager Care Coordination, ensure a proactive approach to incident and feedback management and commitment to continuous improvement

Be a positive influence in team culture and drive for success

Support the team to develop sound problem solving skills

Monitor consumer engagement and experience for the region, promoting positive customer service

Proactively market Respite Centre services within the local, and wider communities identifying opportunities for business growth

**About you**:
The ideal person will have at least 3 years' experience in a similar role in a large and complex service delivery organisation. Experience and knowledge in Procura highly regarded

**To be considered for this role, you'll need**:

- To be Comply with criminal history checks as per the Aged Care Act 1997. This includes production of a satisfactory National Police Clearance and completion of a statutory declaration prior to commencement of employment and every three (3) years thereafter
- Working rights in Australia
- Consent to obtaining an annual influenza vaccination and COVID vaccinations in accordance with Federal legislation

**Working with us**:
At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment

**How to apply**:

- Immunisation record (2024 Flu & x3 COVID19)
- Qualifications

**About us**:
Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;
**Listen, Act**, **Do not give up, Work as one.**

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

**Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.**

**For more information on the services, we provide visit: scrosswa.org.au