Front Office Manager

18 hours ago

Melbourne, Victoria, Australia Hastings People Full time

Join an experienced and well regarded team
- Prime location in the heart of St Kilda
- Great salary with hotel and F&B perks

**Client Profile**

Of our clients portfolio this is probably the busiest and best located hotel. Sitting in the heart of St Kilda with 122 rooms, the venue is noted for easy accessibility to many local attractions as well as the highly regarded restaurant, bar, café and function spaces. With huge growth potential, out client is looking for an experienced Front Office Manager to guide and support the team in providing outstanding guest welcoming and experiences.

As Front Office Manager you will act as a role model, sharing your expertise and continually inspiring the team, ensuring daily tasks are completed accurately and in a timely manner. General duties will include:

- Conducting guest arrivals and departures
- Confidently providing personalised and proactive guest service
- Resolving and responding to guest complaints in a timely and professional manner
- Maintaining accurate guest accounts, including cash handling
- Assisting the Housekeeping & Maintenance departments as required

**To be considered for this role you will have**:

- Minimum of 2 years previous Front Office experience
- Supervisory experience gained in a similar role
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- A high level of self-motivation and confidence

This role offers a strong salary circa $80,000 plus super

  • Front Office Manager

    2 weeks ago

    Melbourne, Victoria, Australia Peppers Retreats, Resorts & Hotels Full time

    Join to apply for the Front Office Manager role at Peppers Retreats, Resorts & Hotels3 weeks ago Be among the first 25 applicantsJoin to apply for the Front Office Manager role at Peppers Retreats, Resorts & HotelsGet AI-powered advice on this job and more exclusive features.Company DescriptionNestled in the stunning Yarra Valley, Peppers Marysville is part...

  • Front Office Manager

    1 day ago

    Melbourne, Victoria, Australia Quest Apartments Burwood East Full time

    **Front Office Manager - Quest Burwood East**Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia, with a network of over 160 franchised properties across Australia, New Zealand, and Fiji. With a 30-year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveler...

  • Front Office Manager

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $80,000

    Hotel Front Office Manager RoleAre you an organized and customer-focused individual with excellent communication skills? We are seeking a Hotel Front Office Manager to join our team!Manage the front office, including complaint escalation and problem-solving, team management, training, rostering, and timesheet approvals.Ensure exceptional guest service at...

  • Front Office Manager

    4 days ago

    Melbourne, Victoria, Australia The Victoria Hotel Full time $80,000 - $120,000 per year

    Title:     Front Office ManagerPosition Overview: To co-ordinate and oversee the running of the hotel in the absence of the hotel Manager or the Rooms Division Manager with particular emphasis on assisting the management of operations within Front Office, monitoring hotel security and maximising the profitability of operations.Our Vision is being leaders...

  • Front Office Operations Manager

    7 days ago

    Melbourne, Victoria, Australia beBeeHospitality Full time $90,000 - $120,000

    About the JobWe are seeking a skilled and ambitious Assistant Front Office Manager to join our team. The successful candidate will be responsible for leading the day-to-day operations of the front office, ensuring that high standards of customer service are maintained and that the hotel's goals are met.Job Description:To lead the front office team and ensure...

  • Assistant Front Office Manager

    2 weeks ago

    Melbourne, Victoria, Australia Mercure It Full time

    Job DescriptionWe are seeking an enthusiastic and detail-orientedAssistant Front Office Managerto join our dynamic hospitality team.In this pivotal role, you will support the day-to-day operations of the front office while working closely with the Operations Manager to ensure a seamless and exceptional guest experience.What will you be doing?Support the...

  • Front Office Operations Manager

    19 hours ago

    Melbourne, Victoria, Australia beBeeManagement Full time $95,682 - $124,911

    Job Title: Front Office Operations ManagerJob Summary:The Front Office Operations Manager is responsible for overseeing the entire front office department, ensuring exceptional guest experiences and meeting business objectives.Key Responsibilities:Manage front office operations, including reception, concierge, and guest servicesDevelop strategies to improve...

  • Front Office Manager

    1 day ago

    Melbourne, Victoria, Australia Oaks Hotels Full time

    Company DescriptionJoining Minor means you become a part of a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.We are proud leaders in strata titled accommodation management with numerous Hotels, Resorts and...

  • Front Office Manager Candidate

    2 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $70,289 - $98,390

    Job OverviewWe are seeking a highly skilled and detail-oriented individual to join our hospitality team in a pivotal role of Assistant Front Office Manager. In this capacity, you will support the day-to-day operations of the front office while collaborating closely with the Operations Manager to ensure exceptional guest service delivery.Key...

  • Front Office Operations Manager

    1 day ago

    Melbourne, Victoria, Australia Crown Resorts Full time

    **Company Description**:**BETTER BEGINS HERE**Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more,...