Review Services Team Coordinator

**Job no**: 495195

**Work type**: Permanent - Full time

**Location**: Melbourne, Sydney

**Categories**: Corporate Services

**About Allens**

Allens is a leading international law firm with a proud 200-year heritage of shaping the future for our clients, our people and the communities in which we work. Our alliance with Linklaters connects our clients and teams with an international network of legal leaders that spans 37 offices in 23 countries.

Our Innovation & Digital Solutions (IDS) teams work at the cutting edge of technology, workplace culture, process improvement, business strategy and growth. With Allens, you'll have the opportunity to identify and set new standards of excellence for the profession, and play a vital role in delivering services to our clients that are responsive, innovative and focused on their needs. You'll be empowered to find operational efficiencies and drive changes that make a real impact on our clients, people and communities.

We value personal growth and career progression equally. Through our in-depth career coaching, focus on innovation, and international secondment program, we aim to create future leaders in the legal industry.

**Your role**

We are looking for a Review Services Team Coordinator to join our Integrated Legal Solutions (ILS) team in either Sydney or Melbourne.

As part of our wider IDS team, you will be joining one of Australia's largest legal technology teams where we have been recognised in the _Australian Financial Review's_ Most Innovative Companies list for the past six years. Our people are technical experts, but they're also trusted business advisers who think bigger, more broadly and more strategically. Together, we aim to play a leadership role in advancing the legal industry, ensuring our business processes support us to be modern, innovative and efficient, while exploring areas beyond traditional law that align with our core business and clients' needs.

The position of Review Services Team Coordinator is responsible for providing support to the Head of Review Services and the team to deliver a profitable, high quality and competitive service. Due to the nature of the ILS team, you will be tasked significant administrative activities to ensure the function runs smoothly and efficiently.

If you are someone who is process driven, embraces change and enjoys working in a fast-paced ever-changing environment, this could be the perfect role for you.

As a Team Coordinator you will be responsible for:

- End to end coordination of casual reviewers including on-boarding and off-boarding, ensuring reviewer engagement complies with firm requirements, time entry and timesheet co-ordination and rationalisation and invoice review.
- Liaising with our Office of General Counsel, People & Development, Finance and Information Technology Departments for all new starters, including Christ21 coding.
- Extensive running of reports for interpretation by the Head of Review Services, Review Services Manager, the Project Managers and Team Leaders.
- Maintaining extensive processes and procedures, and detailed metrics on multiple platforms such as Confluence, Jira and SharePoint.
- Identifying process improvement opportunities, proposing solutions and implementing approved changes.
- Setting up reviewers in our internal system and liaising with matter lawyers and practice executives regarding access to confidential matters.
- Booking travel and meetings.
- Other ad-hoc administrative tasks.

This is a permanent, full-time opportunity however we support a hybrid working model, where working from home, and the office, is part of our norm.

**About you**

You will have:

- Experience in a Secretarial Coordinator or Administration role, preferably within a law firm, professional services or corporate services provider.
- A passion for technology and a desire to learn new systems.
- A commitment to excellence in client service, coupled with strong interpersonal skills, confidence and the ability to build rapport with busy clients, IDS team members, partners and lawyers.
- A very high level of accuracy and attention to detail, with the ability to organise and prioritise work independently and deliver to tight deadlines.
- The ability to work well within a team environment.
- A high degree of diplomacy and discretion and ability to maintain confidentiality.
- A hands-on approach and a can-do attitude.
- Flexibility, with a demonstrated ability to work in a fast-paced and demanding environment.
- Ability to work collaboratively and effectively within and across teams and offices.

**Your development**

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent appr