Ict Support Coordinator

2 weeks ago

Brisbane, Queensland, Australia Museum Full time

The ICT Support Coordinator will;
- Effectively deal with customer requests through to completion by providing proactive client communications, regular liaison with relevant stakeholders, and the escalation of requests to 3rd level support in accordance with service level thresholds
- Participate in, and provide assistance, to project teams and project based activities.
- Administer the ICT purchasing and disposals as per the Government Procurement Policy and related standards.
- Make recommendations and provide advice on technical strategies and implementation for Desktop Infrastructure.
- Assist in asset management both software & hardware, update registers and organise the yearly audit.
- Manage own work plan to meet brand, vision and strategic and operational objectives.
- Comply with QMN policies, procedures and appropriate legislation.
- Contribute to the safety culture of QMN by reporting all incidents and hazards and ensuring work is undertaken in the safest way possible, following all QMN WHS policies and/or procedures and guidelines relevant to the job.

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