
Event Coordinator
2 weeks ago
**About us**
Located in the Valley of The Hawkesbury River, just 45 minutes from Sydney and at the foothills of the Blue Mountains, Crowne Plaza Hawkesbury Valley is the ideal destination for a group getaway, romantic retreat, wedding or conference destination.
Based on 8 hectares of landscaped gardens, our comfortable, contemporary rooms and suites, delicious dining options and the only Villa Thalgo Day Spa in Australia, provide our guests with a diverse destination experience.
Crowne Plaza Hawkesbury Valley is where indulgent retreat meets urban convenience.
We need more amazing people to help us bring our stunning hotel to life
This is your chance to progress your career at a property known for developing some of IHG's best talent.
As our business and our teams continue to grow, we invite you to join our Sales and Events team as a **Event Coordinator **(Part-time).**
**Your day to day**
As part-time (20 hours per week) **Event Coordinator**, you will support the Conferences & Events team by managing social bookings for the resort including everything from sourcing new business, converting leads, through to planning and execution.
You will liaise directly with clients to identify their needs and ensure we can deliver an event or meeting that exceeds their expectations. As the client's dedicated contact, you will organise all areas of their booking with a focus on looking for upselling resort activities and designation assistance. Key areas of responsibility include:
- Consult and arrange details of the event including room set-ups, staging, lighting. audio visual, traffic flow, menus, décor, entertainment, food and beverage coordination etc. to improve meeting efficiency and productivity.
- Communicating client requirements and other relevant information to hotel departments to ensure their expectations are exceeded.
- Actively pursue opportunities to source and convert social needs, and successfully shift business from the competition through active engagement with the customer.
- Monitor competitor practices and strategies in order to understand competitor trends and ensure the Hotel product and services are ahead of the competition.
- Represent the Hotel at tradeshows as required.
**What we need from you**
- Flexible approach - work will predominantly be required 20 hours per week across Tuesday-Saturday but must be flexible to work additional hours and alternate days when required throughout the year
- You'll have at least 2 years' experience in a planning, sales or marketing role
- Proficient in Microsoft Office (excel, word, powerpoint)
- Strong presentation, commercial and communication skills
- Sound knowledge of sales, events and administration
- Ability to develop and maintain strong relationships with key stakeholders
- Strong attention to detail, organisational & communication skills (written & verbal)
- Ability to work in a fast-paced environment and prioritise workload
- Be focused and have a strong commitment to customer service
- You must have the legal right to work in Australia to apply.
**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further
We are proud to be IHG and we know you will be too
GoFurtherTogether
Job Reference: EMEAA36037
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