Eoi Practice Manager Elsternwick, Vic
2 weeks ago
Are you passionate about management and looking for an exciting new opportunity? Bupa Dental is introducing a brand-new practice in **Elsternwick** Our new and state-of-the-art practice is seeking a dedicated professional to join our growing team. We are opening our doors to our new team in July
A career with us at **Bupa Dental Care** is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. As a **Practice Manager** you'll be benefiting from a great team, exceptional development, and opportunities to take you as far as you want to go; and that's just to mention a few. Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other leadership roles that fit the criteria below.
We are conveniently located on Glen Huntly Road in Elsternwick; we're just a 10-minute walk from Elsternwick train station, have various tram stops along the road and we're also close to public parking spaces.
**The Heart of the role**:
- Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
- Assist with overall financial performance of the practice in line with the approved budget
- Maintain sterilisation, infection control standards and stock control
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- General administration including processing payments using EFTPOS & HiCaps
- Proactively marketing your practice to drive patient numbers
- Effectively manage the recruitment & selection for all practice staff
**What you'll bring**:
- Prior business and people management experience essential
- Proven track record of strong organisational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- Understanding how to generate income and control costs
- Able to face into difficult conversations & deal promptly with issues when they arise
- Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
- Experienced in comprehending and managing the P&L for the practice
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- The ability to communicate proficiently in both English and Mandarin is highly desirable for this role
**Benefits of joining Bupa Dental Care**:
- Reward and recognition programs; A fantastic bonus scheme for managers where they can earn up to 20% of their salary if goals are met
- Well designed and fitted out practice with the latest equipment/technology for great patient care
- Networking opportunities across the business and with peers
- Access to benefits such as HI discount, optical discount, pet and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews
- Paid parental leave and standard leave entitlements
Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit
**How to apply**:
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Melbourne, Victoria, Australia Bupa Full timeAre you passionate about dental care and looking for an exciting new opportunity? Bupa Dental is introducing a brand-new practice in **Elsternwick** Our new and state-of-the-art practice is seeking dedicated professionals to join our growing team. We are opening our doors to our new team in JulyA career with us at **Bupa Dental Care** is more than just a...
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