Account Executive

1 day ago

Australia Domain Group Full time

**Account Executive - Melbourne Office - Permanent Full Time**

A great opportunity for a real people person who has previous experience in customer service or a sales coordinator role. You are someone who has great attention to detail and who knows and understands their way around publishing. As an Account Executive, you would be joining our Print Operations team based in our Melbourne office located in Cremorne. You will provide sales support to the Residential Sales team and our Residential clients in relation to our print products. You will book Residential advertising into the Domain Print Publications using internal booking systems. You will be the first point of contact for client queries relating to print billing, invoices, and distribution.

**Who are you?**
- Book print advertising.
- Provide exceptional customer service and support to clients, advertising agencies, and internal stakeholders on a daily basis.
- Be the first point of contact for all client print activity as well as helping clients understand what Domain Print Products can do to help their business.
- Educate new and existing clients on print products and print bundles.
- Meet booking and material deadlines and troubleshoot various issues, including following up with clients and liaising with our third party production supplier to ensure our publications are sent to press on time.
- Ensure client accounts are accurately maintained across our various systems
- Assist with distribution queries.
- Generate reports from various systems to identify, monitor and resolve issues with Production and Finance for print billing.
- Identify sales opportunities for our print and/or digital products, referring the leads to the relevant Account Manager as required.

**Why join us?**

We're the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

- Flexibility tailored to you - so if you've recently made a sea change, work adjusted hours or like the idea of hybrid working, it'll be perfect;
- First-rate parental leave and wellbeing policies;
- Discounts on things like _Domain Home Loans_;
- Access to _Perkbox_, giving you discounts across healthcare, entertainment, food, utilities and more
- Continuous opportunities to leap, learn and grow.

We don't just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities. That's why we want you.

**Who are we?**

We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data.

Changing the way people engage with property requires a team of diverse thinkers.

**What's next?**So what happens next?**

**Interested?**
- Here at Domain, we're driven by the belief that open minds open doors. We value innovation and creativity that diversity of thought brings and are committed to building an inclusive workplace; one where every single one of us can feel truly at home._
- _A note to recruitment agencies: We have this role covered; there is no need to get in touch. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thanks_

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