Employment Coach

About UsHelp is a social enterprise assisting people with disability lead fulfilling and independent lives.
Over the past 57 years, we've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life.
Whether it's employment, learning, community connection, or anything in between - we work step by step alongside every individual to achieve their goals.
We do this with the help of our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams.
Help provides an ecosystem of opportunity.What's in it for you?
At Help we believe that every person is the master of their journey.
And that starts with our team.
We strive to create an environment where employees openly embrace our mission and vision and can live our values every day.
As a valued member of our team we're committed to looking after you, by offering some great benefits including:Excellent salary sacrificing benefits
Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expensesAn inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balanceAccess specialist and accredited training, professional mentoring, and ongoing coachingBenefit from opportunities for professional development and career advancementLearn while you work with the opportunity to gain a Certificate IV in Community ServicesCelebrate your milestones through our dedicated Service Award ProgramAccess free and confidential support through our Employee Assistance Program (EAP)A job where every day is different and you will positively contribute to the lives of people with disabilityAbout the opportunityThe Coach plays a vital role in delivering HELP's Employment Services Strategy, which is focused on improving sustainable employment outcomes for people with disability.
This position centres on mentoring participants to overcome and manage barriers by developing tailored, individualised plans and fostering a work-ready mindset.A Coach puts the participant at the forefrontof our service delivery, providing support and guidance to help them secure suitable and sustainable employment opportunities.Your key responsibilities will include but are not limited to:Ensure each participants' individual needs and aspirations for employment are at the centre of your focusEffectively support a caseload of participants, by providing support, guidance, and directionAchieve individual and team KPIs in line with the Inclusive Employment Australia Deed and Help Enterprises requirements.Deliver coaching and support to participants in line with the Help Service Delivery ModelBuild rapport and trust with participants, developing tailored Action Plans based on strengths, goals, and support needs.Connect participants with internal and external training, qualifications, and support services to address vocational and non-vocational needsWork collaboratively with Business Inclusion Specialists to engage with inclusive employers and identify tailored job opportunities.Create sustainable job opportunities and career paths for participants via relationships with local employersSupport employers with inclusive practices and work adjustments, fostering a disability-confident workplace.These positions are Full-Time based in the following areas:Toowoomba and the wider regionThe role will commence through October/NovemberAbout you:You care about people and want a job that makes a difference.
We are seeking motivated and values driven individuals to join our Inclusive Employment Australia division as a Coach.
Your care and dedication to each participant will be evident by the hard work you put in:Prior Employment Services experience will be highly regardedStrong customer service and relationship building skills through reverse marketing activities, sales and cold callingDemonstrated ability working towards targets and KPIsStrong communication and interpersonal skillsProblem solving and conflict resolutionStrong administration and computer skills - ability to learn technical systemsResilient in nature and ability to thrive in a continuously changing environmentHow to apply for this role?
If you're looking for a rewarding role with an innovative and diverse organisation, we encourage you to submit your application.Applications close: Applications will be assessed as they are received.Contact: To learn more about this opportunity please contact the Recruitment team on: As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.If you would like to learn more about working for us or what we do, we encourage you to visit or follow us on LinkedIn