Patient Admin Manager

2 weeks ago

Melbourne, Victoria, Australia Mediclinic Group Full time

Overview
Patient Admin Manager at Mediclinic Group. This role manages the Patient Administration Department to ensure that correct accounting processes and procedures are followed and addresses issues that affect the settlement of accounts and the generation of income for the hospital to optimise revenue and cash conversion.
Key Responsibilities
Lead and manage the people in the department
Patient administration management process
Manage and mitigate departmental risks
Manage and distribute information to relevant stakeholders
Manage and control department budgets/finances
Required Education
ESSENTIAL EDUCATION: Grade 12; tertiary qualification with debtors / financial experience
Desired Education
None
Required Experience
ESSENTIAL MINIMUM EXPERIENCE: Minimum of 5 years debtors experience
At least 5 years' experience in a Managerial or Supervisory position
Experience and insight in the total Patient Administration Management environment.
Desired Experience
Previous medical aid/ managed health experience
Background knowledge of the hospital/ healthcare industry
Previous patient medical industry debtors experience.
Required Job Skills And Knowledge
Relevant acts (e.g. Medical Scheme Act; Consumer Protection Act; PMB; WCA; RAF, etc.)
Financial knowledge (e.g. budgeting; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.)
Rules and regulations regarding funder contracts
Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.)
Computer literacy (Microsoft Office package)
B2B Lookup Phase II and the Debtpack Enquiry application
Clinical codes management
Basic anatomy knowledge and terminology
Medical aid requirements/narrations (COID and Medical Aids)
Manage financial risks (e.g. debt days, cash conversions and trends with regards to bad debtors)
Patient Admin programs on the AS400 system
Patient Administration processes (Reception, Confirmations, Accounts and Credit control, Debtors)
Audit principles and corrective and/or preventative action where necessary (e.g. risk management and quality management programme)
All applicants
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note: If you are an internal employee on a fixed-term contract, please apply using an external candidate profile and not your employee profile.
Job Details
Job Type: Administration
Location: Mediclinic Victoria | Tongaat | South Africa
Workplace Type: On-site
Employment type: Permanent
Closing date: 15/09/2025
Number of positions: 1
Recruiter name: Narisha Latchman
Reference number: 63273
Job Segments
HR
Mid-Range
Quality Manager
Risk Management
Administrative Assistant
Human Resources
Technology
Quality
Finance
Administrative
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Hospitals and Health Care
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