Administration Officer

About us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.
Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria.
It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.
The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year.
The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
About the role
Are you an organised and customer-focused professional looking to support the daily operations of the Court?
We are seeking an Administrative Officer to join our team and play a key role in delivering high-quality administrative and reception services.
Reporting to the Operations Manager, the Administrative Officer provides essential support to the Court's daily operations.
This includes front-of-house reception duties, data entry, records management, and general administrative support.
You'll be the first point of contact for many stakeholders and play a vital role in ensuring smooth and professional service delivery.
Key Responsibilities

• Respond to telephone and in-person enquiries in a professional and courteous manner.

• Provide timely administrative support including data entry, filing, archiving, and records management.

• Perform general office duties such as photocopying, scanning, mail distribution, and ordering supplies.

• Maintain accurate records, spreadsheets, and resource manuals.

• Support the team in meeting operational objectives and deadlines.
About you
You are a proactive and reliable team player with strong organisational skills and a commitment to service excellence.
You enjoy working in a fast-paced environment and take pride in delivering high-quality administrative support.
Your other strengths will include:

• Proficient in word processing, email, scheduling, and internet/intranet use.

• Ability to prioritise tasks and manage time effectively.

• Able to identify issues and suggest practical solutions.
How to apply
Click the 'Apply Now' button, ensuring you include the following in your application:

• Resume

• A short cover letter
Other information
CSV is the employer of staff at Courts Group.
CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.
Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, we conduct pre-employment checks, including but not limited to, reference checks, police checks and misconduct screening.
These checks are handled confidentially and with care and are a standard part of our hiring process to ensure the right fit for both our candidates and the organisation.