Rto Training Lead

4 days ago

Melbourne, Victoria, Australia Victorian Chamber Of Commerce And Industry Full time

Fantastic career opportunity to work for Victoria's most influential business organisation
- Oversee training and assessment of accredited qualifications to business in Victoria
- CBD head office location with hybrid working options available

**About us**

We are the most influential, independent business body in Victoria with over 100,000 members. Our members choose us because we're trusted experts in workplace relations, international trade, workplace health, safety and wellbeing, and policy development. Our team of 200 people thrive on putting our members first in everything we do - from providing exceptional customer service to advocating for their interests to all levels of government. The Victorian Chamber of Commerce and Industry works for the success of our members, business and Victoria.

Our suite of business expertise includes: workplace relations, occupational health and safety, international trade and development, sustainability and apprenticeship services, the Victorian Chamber is truly Victoria's peak business body.

**About the role**

We have an exciting opportunity for an experienced and passionate professional to join our Training Team on a full-time basis. We are a small boutique RTO, which delivers five key business qualifications to meet the needs of our industry members and clients. This role is responsible for the efficient completion of a range of administrative duties to support the smooth delivery of our scheduled, virtual and on-site training services within the RTO. This role will be responsible for but not limited to:

- Lead the overall delivery and administration of accredited training programs, ensuring compliance with all regulatory bodies and regulations, standards, and industry requirements including trainer and assessor PD logs.
- Develop and implement program schedules, timetables, and training plans in alignment with learner needs and accreditation guidelines.
- Coordinate the administrative duties required to support the smooth delivery for RTO training and consulting activities.
- Develop and implement quality assurance processes, including validation, moderation, and assessment validation activities.
- Stay abreast of industry advancements, regulatory changes, and best practices in teaching and learning to drive continuous improvement initiatives.

**About you**

You will have previous experience in an administration role with excellent organisational and time management skills and proven experience in multi-tasking and handling several queries at once. Excellent customer service skills, to provide assistance to members as well as to our internal team, are also a must. In addition, you will have:

- Demonstrated experience leading the delivery of accredited training programs within an RTO.
- Comprehensive understanding of all regulatory requirements pertaining to an RTO.
- Experience using JR Plus (SMS), Moodle (LMS) and Salesforce (CRM).
- Working knowledge of RTO standards and compliance requirements.
- Prior experience in managing compliance audits and liaising with regulatory bodies would be highly regarded.
- Understanding of RTO Standards and Skills First program contractual requirements.
- Excellent communication and time management skills with strong attention to detail.

**How to apply

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