Hotel Assistant Manager

1 day ago

Gold Coast, Queensland, Australia The Star Entertainment Group Full time

**There has never been a better time to join The Star Gold Coast team as the Hotel Assistant Manager.**

In this role you will liaise with guests to provide security and customer relations, ensuring exceptional customer service is received by all guests during their stay. With excellent communication skills and meticulous grooming, you will be a confident individual with a clear understanding of what it means to deliver a truly unique guest experience.

**What can we offer you?**
- A Permanent, Full Time position
- 30% staff discounts across our award-winning venues on all 3 of our properties
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform prepared and ready for you daily on property
- Generous Paid Leave for primary and secondary carers
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

**What are we looking for?**
- Hotel management & rooms experience
- Demonstrated leadership skills
- Proven ability to handle guest enquiries and concerns
- Knowledge of Opera PMS system preferred
- High level customer service experience
- Flexibility to work across a 24/7 roster including weekends

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

  • Gaming Manager The Wattle Hotel

    1 day ago

    Gold Coast, Queensland, Australia Redcape Hotel Group Full time

    **About the role**Redcape Hotel Group is currently seeking a passionate and caring hospitality professional to join The Wattle Hotel's Leadership Team as our Gaming Manager. You would assist the Venue Leadership Team to successfully lead & operate the Hotel's Gaming Room in a hands-on role that combines both FOH and BOH duties.Please note, previous...

  • Assistant Hotel Manager

    4 days ago

    Gold Coast, Queensland, Australia The Tamborine Full time $80,000 - $120,000 per year

    Join the Scenic Rim's Most Exciting New Destination – The TamborineOpened in December 2024, The Tamborine has quickly become the Scenic Rim's must-visit luxury hotel. Nestled in the heart of Tamborine Mountain, our stunning property has already welcomed thousands of guests who come for the views, stay for the experience, and return for the service.We're...

  • Assistant / Duty Manager | The Wattle Hotel | Redcape Hospitality

    4 days ago

    Gold Coast, Queensland, Australia Redcape Hotel Group Full time $60,000 - $80,000 per year

    Join Our Team at Redcape HospitalityRedcape Hospitality is looking to recruit a passionate, hospitality professional to join our Leadership Team at The Wattle Hotel as one of our Assistant/Duty Managers. Working as part of the Venue Leadership Team to successfully run the Hotel's operations in a hands-on role that includes FOH and BOH duties. Redcape...

  • Hotel Assistant Manager

    9 hours ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Hotel Assistant Manager

    1 day ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Assistant Revenue Manager

    12 hours ago

    Gold Coast, Queensland, Australia Dorsett Gold Coast Hotel Full time $70,000 - $120,000 per year

    About DorsettDorsett expansion continues, with Dorsett Gold Coast opening in 2021, followed by Melbourne in April 2023, with Brisbane and Perth to come. Joining 55 other Dorsett Hospitality International properties across 25 major cities.Dorsett Hospitality International is one of Asia's fastest-growing hotel groups. Since the group's establishment in Hong...

  • Hotel Manager

    1 day ago

    Gold Coast, Queensland, Australia Oaks Hotels Full time

    **Company Description**Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Assistant/Duty Manager

    3 days ago

    Gold Coast, Queensland, Australia Redcape Hotel Group Full time $60,000 - $90,000 per year

    Join Our Team at Redcape HospitalityAn exciting 12 months ahead after completing a newly renovated gaming room Be part of the growth of Saltwater Creek Hotel as we expand and position ourselves as a leading venue on the Gold Coast.Redcape Hospitality are seeking an experienced, passionate, committed hospitality professional to join our growing Leadership...

  • Hotel Operations Manager

    15 hours ago

    Gold Coast, Queensland, Australia beBeeResponsibility Full time $110,000 - $130,000

    Job OverviewThe Hotel Operations Manager is a critical role in ensuring the smooth operation of our hotel.This position requires a high degree of professionalism, accuracy, and exceptional customer service skills.Main ResponsibilitiesManage the efficient operation of the hotel, ensuring all departments work in harmony.Cross-check and balance work completed...

  • Hotel Operations Assistant

    21 hours ago

    Gold Coast, Queensland, Australia beBeeOperational Full time $40,000 - $80,000

    About This RoleAre you a highly organized and detail-focused individual with a passion for hospitality?We are currently seeking a reliable and efficient Hotel Operations Assistant to join our hotel team in a casual role. This role is vital in supporting both our housekeeping and public area operations to ensure our hotel is presented at its best.Note: This...