Injury Management Specialist

5 days ago

Australia Ipar Full time

Are you a Rehabilitation Consultant ready to take that next step up in the industry or an experienced allied health professional looking for a career change?

We are looking for an Injury Management Specialist to join our team in Broadmeadow, Newcastle on a full-time basis

If you are passionate about delivering excellent customer care and making a difference in people's lives, this is the place for you. Help your clients regain their independence and achieve their goals in life and work

We build better lives through work and health.

**About the role**

As the Injury Management Specialist you will play a vital role in the success of the**_ _**NSW** **WorkFocus team by managing some of our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.

**_ Why work with WFA?_**
- Career and Professional Development linked to your profession
- A training academy to keep your skills sharp and reach all CPD requirements
- Opportunities to work in over 80 locations in Australia
- Ongoing flexible working arrangements - you'll be equipped to manage your own time
- Professional Development study options
- Paid Parental leave
- Assistance with CPD requirements
- Financial Incentive programs to reward you for your hard work

**As a valued team member, your responsibilities will include**:

- Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
- Implement services as per Customer SLAs
- Coach team member to undertake work in accordance with customer requirements
- Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
- Represent WFA at public forums and on various committees as required

**What you'll bring to the role**
- Qualifications and relevant professional registration in any of the following
- Occupational Therapy, Physiotherapy, Exercise Physiology
- Significant occupational rehabilitation industry experience
- Specialist knowledge and skillset with a solid reputation and profile within the industry
- Demonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolio
- Customer service orientation with experience managing customer service agreements
- Demonstrated ability to independently generate referrals and build portfolio
- Strong communication and interpersonal skills with experience training, coaching and developing others
- Willingness to travel (car and license essential)

**About WorkFocus Australia**

Since 1989, we have provided a range of services to minimise the social, physical, psychological and financial impact of workplace injury and illness and to maximise the health benefits of good work.

Our belief is that working delivers innumerable health, social and financial benefits.

Our goal is to seamlessly guide people through the recovery process to return to better health and productivity faster.

**To Apply**:
**_ You are welcome here_**
- We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution._

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