Injury Management Support Specialist

2 weeks ago

Australia beBeeCompassionate Full time $73,600 - $101,850
Workplace Injury Coordinator Role

As a Workplace Injury Coordinator, you will play a vital role in supporting injured employees to safely return to work. This is an exciting opportunity to make a real difference in people's lives and contribute to the success of our organization.

The ideal candidate will have professional experience in a client service, allied health, legal, or insurance position. They will be excellent communicators with strong interpersonal skills and the ability to manage competing workloads and priorities.

You will work closely with our Return to Work Business Partner to coordinate workers compensation claims and injury management support for injured employees. Your key responsibilities will include:

  • Supporting incident/injury follow-up and end-to-end case management of claims
  • Accurately completing administrative tasks associated with injury management, fitness for work, and workers compensation
  • Liasing with injured workers, health professionals, insurance agents, legal and rehabilitation providers, and internal stakeholders
  • Assisting with the development and implementation of continuous improvement initiatives, strategies, and education to improve the outcomes of workplace injuries
  • Providing support and guidance to all staff with respect to workers compensation claims and return to work processes

Our organization appreciates the important work that each person contributes to our programs and services. As a member of our team, you will have access to a range of benefits, including salary packaging, novated leases, paid compliance checks, and free counseling services.

Key Skills and Qualifications

To succeed in this role, you will need:

  • Professional experience preferably in a client service/allied health/legal/insurance or operations-based position
  • Excellent written and interpersonal communication skills
  • Developed time management skills with the ability to manage competing workloads and priorities
  • A positive and friendly demeanor with a strong consumer service focus and collaborative team approach
  • Adaptability and flexibility to changing work environments and requirements
Benefits and Recognition

We value and recognize the hard work and dedication of our staff. Our benefits package includes salary packaging, novated leases, paid compliance checks, and free counseling services.

About You

We are looking for a motivated and compassionate individual who is passionate about making a difference in people's lives. If you have a strong desire to support injured employees and contribute to the success of our organization, we encourage you to apply for this rewarding role.

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