Help Centre Coordinator

6 days ago

Brisbane, Queensland, Australia Kilcoy Global Foods Full time

**ABOUT US**

As a rapidly growing world-class organisation with a global footprint spanning every step of the food journey - join us to create food the world loves to eat

Our people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity.

We are constantly looking for problem solvers who combine creativity with passion in our quest to deliver fresh, natural and convenient food solutions across the globe.

**Your future in food starts here | **Help Centre Coordinator**

**THE OPPORTUNITY**

**Location: Kilcoy**

This is a rare opportunity to join our HR team, in the Employee wellbeing space. The HELP Centre Coordinator is the first point of contact for KGF employees as you will be the primary first aide officer and the front-line coordinator of the company's workplace rehabilitation programs.

This position provides a dynamic service through the administrative and health support for the operational teams and is the central contact for Production communications.

**THE ROSTER**
- Gold Roster
- Day Shift 4am - 4pm

**KEY RESPONSIBILITIES**
- Providing high level customer service face to face and over the phone
- Managing and coordinating first-aid requirements and coordinating treatment programs
- Managing appropriate levels of first aid supplies
- Providing general enquiry service to employees on rosters
- Providing communications to the production departments concerning (but not limited to) manning requirements and replacements, health and treatment programs of employees, absentee reporting, and employee wellbeing management.

**ABOUT YOU**
- Ability to multi-task with effective time management skills, an ability to work autonomously, under pressure and to deadlines
- Demonstrated experience in frontline management of workplace injury/illness rehabilitation programs is highly desirable
- Comfort with providing and managing First-Aid requirements, Qualifications, or an interest in gaining First-Aid qualifications is a must.
- High level communication and interpersonal skills
- Experience in effective relationship building with people from a broad demographic
- Sound administrative skills, inclusive of proven competence with the Microsoft Office Suite and an ability to quickly grasp other software programs
- Attention to detail and excellent problem-solving skills
- A commitment to work health and safety

**BENEFITS**
- Remove heavy traffic from your daily commute
- Experience a country change
- An organisation where cultural diversity is celebrated
- Access to professional Financial Planning services
- Access to discounted premium meat
- Salary Insurance cover in the event of injury or illness

**ON OFFER**

This is a long-term career opportunity, working for an enterprise business. We have recorded business growth of 20% year on year with sales in excess of $1.8 billion from our Kilcoy Plant. We are committed to building a work environment that fosters an agile plus flexible workplace and where employee wellbeing is paramount.

**HOW TO APPLY

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