Practice Manager

5 days ago

Melbourne, Victoria, Australia National Skin Cancer Centres Healthcert Education Full time

Contribute to meaningful work in skin cancer detection and prevention
- Dual role working across two highly regarded skin cancer clinics
- Lead a collaborative and caring team

We are seeking an enthusiastic and experienced Practice Manager to join National Skin Cancer Centres in a dual-site role across our Berwick and Officer clinics. This is the perfect opportunity for a dynamic leader with the skills to facilitate change, develop initiatives, and delegate effectively within these vibrant and high-performing teams.

**About the Role**
- Dual-site role between the Berwick Skin Cancer Centre and Officer Skin Cancer Centre
- Supported by a dedicated Area Manager
- Fantastic work culture with support from experienced industry leaders
- Clinics operate Monday to Friday between 9:00am - 6.00pm

**Key Responsibilities**
- Lead and mentor the team to ensure smooth clinic operations
- Drive productivity and efficiency within the clinics
- Deliver exceptional patient service and foster a strong patient-care ethos
- Onboard, train and support new team members and doctors
- Provide reception support as needed
- Participate in marketing initiatives to grow the business
- Account and budget management
- Implement process improvements and change management initiatives
- Engage, motivate, and manage team members to achieve business goals

**Your Background and Qualifications**
- Experience as a Practice Manager or similar role within the healthcare industry
- Excellent communication and administrative skills with high attention to detail
- Experience using practice management software, such as Best Practice will be highly regarded
- Strong customer service skills and understanding of patient care
- Ability to manage expenses within budget and focus on achieving KPIs
- Proven people management skills with the ability to drive a positive team culture
- Experience in onboarding, training and rostering team members and the onboarding of new doctors
- Mindset for business development, innovation, and growth
- Authorised to work in Australia

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