Strategy & Operations Manager, Eats

1 week ago

Sydney, New South Wales, Australia Uber Full time

Overview
#GreatMindsDon'tThinkAlike
At Uber, we take pride in our diversity and working environment that sees you as more than just a person who can do the job, but a unique individual who can elevate our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages everyone to voice their thoughts.
About The Team
The Restaurant Operations team is focused on driving success for all restaurant partners across the Uber Eats platform. Our mission is to improve the quality and variety of restaurants available to consumers at affordable prices, while making Uber Eats the preferred platform for restaurants in Australia. We do this by equipping our partners with innovative tools, data-driven insights, and operational best practices - enabling them to grow their businesses, improve performance, and expand their reach.
About The Role
As a Strategy & Operations Manager - Merchant Success, you\'ll play a critical role in helping restaurant partners thrive on the Uber Eats platform. You will take ownership of a high-visibility, merchant-facing programme designed to uplift partner performance and experience.
This role is ideal for a hands-on operator with strong analytical skills and a passion for solving complex problems. You\'ll work across functions, manage strategic initiatives end to end, and continuously look for ways to enhance the tools, incentives, and support we provide our partners - all in service of building stronger, more successful restaurant relationships.
Your Impact In Role
Lead and scale initiatives that help restaurant partners deliver exceptional customer experiences and grow sustainably on the platform.
Design and optimise incentive schemes to reward high-performing merchants and encourage continued improvement.
Increase merchant engagement by building effective enablement strategies and clear communication plans for our

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