Client Relationship Manager Full Time Bamganie Pets Cremation Service Rr-8697

5 days ago

Ballarat, Victoria, Australia Vetpartners Full time
Client Relationship Manager (Full-Time)Bamganie Pets Cremation Service – Lethbridge, VIC
Do you have a passion for helping people during life's most emotional moments?
Are you a natural communicator with a compassionate heart?
Join our dedicated team at Bamganie Pets Cremation Service, where we provide respectful, caring aftercare for beloved pets.
We are currently seeking a full-time Client Relationship Manager to join our supportive and close-knit team.
This is a unique opportunity to work in a meaningful role where you'll make a difference to grieving pet owners every day.
About Us
Bamganie Pets Cremation Service is one of Victoria's leading providers of pet aftercare.
With decades of experience, we are committed to offering dignity, compassion, and professional service to pet owners and veterinary clinics across the state.
We operate with integrity, empathy, and respect for the special bond between people and their pets.
About the Role
As our Client Relationship Manager, you will be the key point of contact for our veterinary partners and pet owners.
Your role is to ensure a seamless and compassionate experience throughout the cremation and memorial process.
Key responsibilities include:
Building and maintaining strong relationships with veterinary clinics
Supporting clients and responding to their queries with empathy and professionalism
Managing bookings, logistics, and documentation for cremation services
Coordinating with internal teams to ensure timely and respectful service delivery
Representing Bamganie with integrity, compassion, and care in all interactions
About You
We're looking for someone with:
Strong interpersonal and communication skills
A compassionate and empathetic nature
Experience in customer service, client liaison or account management (preferably in the pet care or healthcare industry)
Excellent organisational and time management skills
Confidence with phone-based communication and administrative systems
A genuine interest in helping people and their pets through difficult times
Veterinary industry experience is highly regarded but not essential.
Full training will be provided.
What We Offer
A meaningful and rewarding full-time role
Supportive, close-knit team environment
On-the-job training and development
Opportunity to make a real difference in people's lives
Competitive salary based on experience
To ApplyIf you're ready to bring your professionalism, compassion, and people skills to a team that values care and connection, we'd love to hear from you.
Please apply with your resume and cover letter.
We can't wait to hear from you.

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