Water Maintenance Technician

**Who are we?**:
We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
This is a great opportunity to join the Water Maintenance team at South East Water. This team provides technical support to our internal and external stakeholders and are responsible for supporting the recycled water supply network and potable water at South East Water.

Reporting to the Water Maintenance Engineer, you will be part of the team responsible for incident management and emergency support, ensuring that the public, environment and contractors are safe from any risk. Depending on your experience, there will be opportunities for mentoring trainees within the Network Operations and Maintenance Groups_._

Other key accountabilities are as follows:

- Undertake audits of the principal contractors and other external contractors, identifying trends and improvements and negotiating implementation of the improvements.
- Assess and ensure that the work sites are established and maintained in accordance with HSE protocols and procedures.
- Independently respond to complex customer issues usually within tight timeframes and undertake appropriate action.
- Be a part of the after-hours duty roster, providing support and response to water and sewer issues.
- Daily use SEW's works management system (Montage) to issue and verify completion of works.

**Who are you?**:
With exceptional written and verbal communication skills, you will hold relevant tertiary or trade qualifications such as Plumbing, Fitter or 5+ years in maintenance, operations or construction of water and recycled water networks.

A strong customer focus and the ability to confidently negotiate, present and discuss technical information to internal and external stakeholders is a must.
- Have a general understanding of the appropriate OH&S Regulations, Certified Agreement, Aus. and WSAA Standards and Codes of Practice.
- Knowledge of Maintenance procedures and specifications with the ability to implement identify improvements to the process.
- Ability to accept change and independently seek research and implement opportunities for improvement.

**What's in it for you?**:
Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

- Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
- Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
- Life insurance and salary continuance.
- 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
- Additinoal leave offerings, such as cultural and ceremonial leave and study leave.
- Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
- Opportunity to be part of great initiatives involving the local community

**We're for everyone**:
We do meaningful work, but how we do it is just as important. We're here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all. We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work. But it's our people's collective ambition, authenticity and differences that bring our culture to life.

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we're all different, we still share a common goal to deliver healthy water for life.

**Keen to make an impact?**:
As part of a team of engineers and technicians, central to this role are responsibilities for 24/7 safe operation to provide support and minimise disruption of services to customers and as well as ensuring that public health and the environ