State Manager

2 weeks ago

Brisbane, Queensland, Australia Oncall Group Australia Full time

Unit 2, 401 Gympie Road, Strathpine, QLD, Australia, 4500- Full time**ONCALL Group Australia is a leading service provider in the Disability, and Child, Youth and Family sectors. We are people focused, driven by strong values, and work to deliver excellence in client focused support.**

Reporting to the Chief Operating Officer (COO) and collaborating with the Executive Leadership Team, the State Manager will play a crucial role in steering ONCALL's vision, values, and strategic objectives.

This role involves providing leadership in operational and financial management, fostering client-focused service, and driving organizational growth and efficiency across Queensland.

**Key Responsibilities**:

- Collaborate with the Executive Leadership Team to set and execute the organisation's vision and strategy, ensuring team alignment with targets.
- Oversee operations for national consistency, ensuring service delivery meets client needs and organisational goals.
- Drive a client-centered approach to enhance client experiences and ONCALL's reputation.
- Manage resources effectively to meet financial targets and support strategic plans.
- Implement initiatives for organisational improvement and achieve relevant standards.
- Ensure regulatory compliance, manage incident responses, and handle financial reporting.
- Develop and mentor Queensland teams, fostering a positive, high-performance culture and ensuring high-quality service delivery.

**From you, we need**:

- Proven experience in a senior management role, ideally within the home services or related sector.
- Strong leadership skills with a track record of driving operational and financial success.
- Excellent stakeholder management and client-focused approach.
- Expertise in financial management and strategic planning.
- Ability to foster a positive and inclusive work culture.
- Knowledge of industry standards, legislative requirements, and best practices.

Our employee value proposition focuses on making a meaningful difference in people's lives. As part of our team, you'll enjoy a vibrant, collaborative culture that balances professionalism with enjoyment

This is in addition to our unique perks, such as our famous end-of-year celebrations and a refer-a-friend program, enhance job satisfaction. Together, we create a positive, inclusive workplace that empowers you to make a lasting impact.

All applicants must be willing to obtain the relevant mandatory screening clearances, hold relevant industry standard certificates and qualifications.
- ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply._

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