State Manager

2 days ago

Brisbane, Queensland, Australia Red Rooster Full time

Full accountability for all operations across Queensland.
- Add your special spice to make an impact on Franchisees and Customers.
- Join a business with explosive growth and ambitious expansion plans

**About Us**
Red Rooster is Australia's first and favourite chicken shop, loved by Aussies for over 50 years. We're passionate about our people - that is, our crew, customers and community - and we're here to satisfy Australia's chicken cravings.

At Red Rooster we are serious about creating craveable experiences that put smiles on our customers' facesand that's where you come in.

**About the role**
Help us take our iconic brand to the next level; Red Rooster is going from strength to strength and we want you to be a driving force in the operations space throughout the journey

You will be a 'best in class' State Manager that will drive sales, operational excellence and ensure growth and profitability. Use your transformational leadership skills to motivate and develop the Red Rooster operations team and build strong franchisee relationships within this market.

Working closely with the operations team, coach our area managers and collaborate with key support functions to deliver strategic outcomes for the brand. Your focus will be to create a customer-centric, profitable, and safety-focused culture within our network. You will have a comprehensive understanding of the brand strategy and effectively communicate these to the operations team and the state's franchisee community to achieve results.

Together with your team, you will champion the delivery of excellent customer service and ensure 100% compliance with brand marketing and promotional strategies. Acting as a brand ambassador, you will also be involved in growing the brand through franchisee engagement and alignment. You'll also engage with specialist teams across marketing and digital to drive local area marketing efforts across the restaurant network.

**About You**
**Essential**
- Demonstrated ability to drive operational excellence in a business setting, maintaining high standards and driving growth.
- Proven commercial credentials in retail, sales, hospitality, or related industry with a customer focussed approach to sales and profitability.
- Multisite experience in a national or state role across a large network format of more than 40 locations with experience in franchised business models.
- Previous leadership experience with a growth and development mindset to grow people capability.
- Sophisticated understanding of organisational culture and a transformational approach to influencing it.

**We offer**:

- Summer Working Hours so you can make the most of the warmer weather. That means Friday afternoons off in summer
- Free food at all our brands cause don't we all love chicken
- Paid Good Deed days supporting a charity that means something to you.
- Extra day of leave in your birthday month to celebrate.
- 26 weeks paid parental leave.

Never boring or slow, you'll work with passionate people, gaining skills and building friendships you can carry with you for the rest of your life.

And when you're part of Red Rooster, you're part of Craveable Brands, a national team that offers career opportunities far beyond your local restaurant.

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