Administration Officer

1 week ago

Melbourne, Victoria, Australia Institute Of Business And Management (Victoria) Full time

The Administrative Support Officer Roles play a key part in processing student data, ensuring all documentation is compliant, systems administration and customer satisfaction.

**Skills and experience**
- Previous experience in a similar role within a Registered Training Organization (RTO) or other Education/Training organization
- Demonstration experience managing student records and data using a student management system
- Quality Assurance Checks
- Act as the first point of contact for students and external clients and assist with various enquiries
- Qualification Issuance
- Proven organizations skills with the ability to manager competing deadlines, at time under pressure whilst ensuring a high level of attention to detail

**Essential requirements for the role**:

- Can take own initiative as required
- Has a friendly and professional phone manner
- Excellent communication skills and ability to work with a range of stakeholders
- Team player who takes ownership and responsibility, shows initiative and ensures follow through
- Is able to follow direction when provided
- Intermediate to advanced computer skills
- Has exceptional attention to detail

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $22.00 - $28.00 per hour

**Benefits**:

- Referral program

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Weekend availability

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administrative & Business Operations Occupations: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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