Customer Service Co-Ordinator

5 days ago

Toowoomba, Queensland, Australia Programmed Full time

Our client in Toowoomba, who specializes in manufacturing Civil products, is currently looking for a customer service coordinator who can work collaboratively with the sales department to provide excellent service experiences for all customers.
Reporting to the branch manager, you will be responsible for providing customer service, demonstrating product knowledge, communicating with sales and dispatch teams, and providing administrative support. This position is Monday to Friday, day shift, on a casual basis with the potential to become permanent.

**Your duties and responsibilities will include, but are not limited to**:

- Taking client phone orders and managing the process from initial contact to product distribution
- Providing necessary information and documents to clients based on product knowledge
- Entering client and order information into software and keeping track of progress
- Assisting management and providing support
- Following up on client issues and problems to ensure satisfaction
- Handling quotes and general administrative duties
- Raising and paying invoices
- Ability to gain product knowledge
- Background in Civil/Trade/Hardware retail/sales preferred but not essential
- Able to pass a drug and alcohol assessment
- Commitment to quality client service
- Ability to relate to people from diverse backgrounds
- Intermediate computer literacy skills (data input)
- High attention to detail and ability to think outside the box
- Efficiency, reliability, and hardworking nature

**Who we are**

As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.

At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**_ So it's over to you. If you would like to join our team, APPLY now._**

**To learn more about working with Programmed, we encourage you to visit our website.

  • Axl + Co

    9 hours ago

    Toowoomba, Queensland, Australia Axl & Co Full time

    AXL + CO IS COMING TO TOOWOOMBA IN SEPTEMBER 2025- ARE YOU THE ONE TO LEAD IT?Are you a performance-driven leader who likes to reap the rewards?Do you enjoy working with people?Are you looking for a great culture?This might be the one for youTraining starts in September**OPPORTUNITY**:AXL + CO is a brand-new menswear business that opened its first stores in...

  • AXL + CO

    7 days ago

    Toowoomba, Queensland, Australia AXL & CO Full time $70,000 per year

    AXL + CO IS COMING TO TOOWOOMBA IN SEPTEMBER 2025- ARE YOU THE ONE TO LEAD IT?Are you a performance-driven leader who likes to reap the rewards?Do you enjoy working with people?Are you looking for a great culture?This might be the one for youTraining starts in SeptemberOPPORTUNITY:AXL + CO is a brand-new menswear business that opened its first stores in NSW...

  • Client Services Co-Ordinator

    4 days ago

    Toowoomba, Queensland, Australia Aboriginal And Torres Strait Islander Legal Service Full time

    About us - read moreATSILS is a not-for-profit, community-based organisation that deliversinnovative, professional criminal, civil and family law services to Aboriginaland Torres Strait Islander clients throughout Queensland.We are 50 years old, and have 300 staff including a specialist Through Careservice to complement our legal services. We are fully...

  • AXL + CO Retail Sales Assistant

    7 days ago

    Toowoomba, Queensland, Australia AXL & CO Full time $40,000 - $80,000 per year

    AXL + CO is looking for its next superstar for our TOOWOOMBA storeIs that you?Are you great with customers?Want to earn extra commission on top of your hourly rate?Love a fast-phase environment?Enjoy having fun, and don't take yourself too seriously.This might be the one for youOPPORTUNITY:AXL + CO is a brand-new menswear business that opened its first...

  • Customer Service

    4 weeks ago

    Toowoomba, Queensland, Australia CIVILMART Full time

    Posted: 22/07/2025Closing Date: 29/08/2025Job Type: Permanent - Full TimeLocation: ToowoombaJob Category: Customer ServiceWho We Are:Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia's civil infrastructure supply chain by combining the...

  • Customer Service

    4 weeks ago

    Toowoomba, Queensland, Australia CIVILMART Full time

    Posted: 22/07/2025Closing Date: 29/08/2025Job Type: Permanent - Full TimeLocation: ToowoombaJob Category: Customer ServiceWho We Are:Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia's civil infrastructure supply chain by combining the...

  • Service Coordinator

    4 days ago

    Toowoomba, Queensland, Australia Queensland Health Full time

    The Service Coordinator will provide leadership and management in the coordination of the activities of the work unit, including workload monitoring, to achieve the efficient and accurate delivery of payroll outcomes to customers.**About Corporate Enterprise Solutions**:**What we are looking for**:- Demonstrated ability in the co-ordination and management of...

  • Regional Coordinator

    4 weeks ago

    Toowoomba, Queensland, Australia Department of Customer Services, Open Data and Small and Family Business Full time

    We are seeking a highly motivated and people-oriented individual to join the Southern Regional Managment Team located in Toowoomba. The Regional Coordinator role provides and co-ordinates confidential and efficient managerial and administrative support to the Director (Southern) across all regional functions and programs.As a key member of the team, you will...

  • Client Services Coordinator

    3 hours ago

    Toowoomba, Queensland, Australia Mclean Care Full time

    Are you experienced in aged care but want a more administrative role within an ever-growing industry? A rare and exciting opportunity has become available at McLean Care for you to be the new Client Services Coordinator.In your new role your primary responsibility will be coordinating the admissions and waitlists across McLean Care's STRC (Short Term...

  • Education & Training Officer

    4 days ago

    Toowoomba, Queensland, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**:- Develop and facilitate the delivery of education and training to QPS personnel.- Assist in planning, writing, and coordinating the development of course material. Curriculum and student assessment strategies within the area.- Undertake assessment of program participants.- Liaise with other training...