Client Services Administrator

2 weeks ago

Australia Neta Care Full time

**Introduction**:
Ready for the next step in your career? We have an exciting opportunity for a Permanent Part-Time Client Services Administrator to join the team. In this role you will have the chance to represent Neta Care in an administrative capacity in our amazing Brookwater office location. Offering support to your direct manager and interacting with Clients and Stakeholders, you will be embodying our company values and impacting individuals for a better future.

**Description**:
We're on the hunt for a passionate and dedicated Client Services Administrator to work collaboratively with their team to ensure the best possible outcomes for our clients. As part of this administrative role, you'll get to work with amazing professionals, build rewarding relationships, and provide life-changing support.

Main

**Responsibilities**:
Respond to enquiries and follow ups

Manage client referrals and referral pathways

Provide all enquirers with appropriate information about Neta Care services

Highlight and interpret funding for reference by stakeholders

Create client profiles in client management system

Monitor progress of referral onboarding

Build and enhance Neta Care's reputation in all contact with referrals, clients and other stakeholders

Other relevant tasks as directed

**Skills and Experiences**:
Proven success in an administration position

Experience with NDIS, Aged Care or other agency funding desirable

Experience or understanding of health care industry and disability support

Experience handling confidential information, specifically healthcare information

**Verbal communication**: Friendly, professional phone and in-person communication

**Time management**: Ability to prioritise competing deadlines

If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you

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