Client Services Assistant

2 weeks ago

Australia East Partners Pty Ltd Full time

**Position Description**

Organisation name: East Partners

Position title: Client Services Assistant

Person's name: It could be you

Reports to: Director

Date: Immediate start

Provide outstanding client service with the provision of quality, timely and pro-active reception, administration and support services.

Key tasks include responsibility for reception and general administration duties. The
Position summary: reception team are the face of our business and are expected to demonstrate exceptional customer care and service qualities.

You will provide a wide range of administrative duties and other related functions in the office and provide support to the staff and management on a day-to-day basis.

Employment status: Part TIme

Hours: 15-25 hours per week

Location: 248 Payneham Road Payneham SA 5070

**Key Tasks/Responsibilities**

Coordinate administrative duties and priorities tasks to balance competing demands and client needs.

Deal with all correspondence according to the procedures of the organisation.

Compiling of client documents for signature

Preparation of various client documents for signature/lodgement

Assist with adhoc administrative duties as required

Work as an effective team member sharing information and providing peers with assistance.

Communicate effectively with all staff members, clients and management.

Provide ongoing support to the staff members and management.

Encourage a positive learning and professional development work environment.

Communicate accurately, succinctly and in a manner, which promotes a client service
General orientation.

To cooperate in a professional manner with all clients, staff and management to achieve a harmonious and productive work environment.

**Skills and Experience**

**Area Details**

Qualifications ? No specific qualifications required

? Good customer service and phone communication.

Knowledge - General knowledge of most administrative procedures.

? Basic knowledge in accounting an advantage.

? Communication skills.

? Able to provide exceptional customer service.

? Adequate keyboard skills to enable efficient data entry.

? Microsoft Office including Word, Excel, Outlook, PowerPoint.

? Accounting package (Xero) - helpful but not essential.

**Key Performance Indicators**

**Area Details**

Correspondence All correspondence is responded to/produced accurately and in a timely manner.

Reception The reception area and meeting rooms are clean and tidy and kept ready for use.

General Positive feedback from clients.

**Job Types**: Part-time, Permanent

Pay: From $30.76 per hour

Expected hours: 15 - 20 per week

Schedule:

- No weekends

Ability to commute/relocate:

- Payneham, SA 5070: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (Year 9-11) (preferred)

**Experience**:

- administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 28/04/2025

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