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Construction Consultant

2 weeks ago

Perth, Western Australia Bgc Australia Full time

Permanent Full Time role based in Osborne Park
- Fast paced, friendly team environment
- Build your career whilst building the future for more Australians

**About the Opportunity**
Reporting to the Construction Administration Manager, your main priority is to act as the interface between the clients (be their first point of contact) and the Site Supervisors. You will attend to your clients' requests, queries and resolve issues as and when they arise during the construction of the home.

An important aspect of this role is to also ensure all construction documentation and related administration requirements are completed promptly and accurately. In addition, ensure that all communications with the client (written or verbal) are also promptly and informatively updated on the system (customer portal).

**About You**
It is essential that you love to provide exceptional customer service, each time and every time. You may come from the building industry but most importantly you come from a strong background in providing customer service in an administrative role.

You always aim to provide your customers with valuable assistance, no matter if they are your team members or external clients seeking your assistance.

We want to see your CV if you have:

- **Experience in administration and customer service;**:

- **Experience in residential construction (Desirable)**:

- **Strong desire to assist with problem solving and client queries;**:

- **The ability to build relationships and work in partnership with other relevant departments and their teams who can assist with your client queries;**:

- **Great administration and written communications skills**:

- **Awesome verbal communication where your amazing personality shines through the phone line.**

**About the Company**
Backed by over 60 years of experience in the building industry, BGC covers everything from manufacturing through to construction. With integrated businesses across residential construction, commercial construction, and manufacturing, we work towards building a better future where all communities can thrive.

BGC Housing Group is Western Australia's largest residential builder, having built more homes for West Australians than any other builder. We are a family-orientated, value-driven business that is committed to building affordable, energy-efficient homes. Having recently moved into brand new premises, our headquarters boast the largest showroom in the country and state-of-the-art facilities. Our employees enjoy an inclusive culture, that encourages team-building, support and regular social events. BGC Housing Group is also committed to supporting the community, through its support of mental health in the construction industry.

**Culture and Benefits**
We pride ourselves on our healthy and safe workplace culture of diversity, inclusiveness and support. At BGC, we place a very high value on our team and want to reward you for your efforts. You will enjoy great staff benefits including;
- In-house BGC discounts
- Employee Assistant Program
- Corporate discounts on superannuation and health benefit funds including Bupa, HBF, HIF and IOOF
- Vehicle discounts partnering with AHG

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