Business Banking Account Manager

5 days ago

Adelaide, South Australia Nab Full time

Overview
Join to apply for the
Business Banking Account Manager
role at
NAB
Join to apply for the
Business Banking Account Manager
role at
NAB
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If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Responsibilities
In the role of
Business Banking – Account Manager
, you will join the Business Banking team in Adelaide that's doubling down on customer obsession.
Ensure exceptional customer experience and advocacy are achieved
Retention of customers
Referral to Business Banking Managers where opportunities are identified outside of role scope
Ensure that account management plans are in place for all portfolio customers to drive deeper relationships and customer advocacy
Proactively manage risk, meeting all policy and compliance requirements; perform controls; adhere to process and procedures pertinent to role; and escalate identified events, issues or breaches
Qualifications
Knowledge and experience of lending processes and credit experience
Experience in a customer facing role delivering service to customers
Business Banking experience
Proven ability in identifying and meeting customer needs
Understanding of risk obligations and knowledge of how to replicate compliance
We're looking for the best
We're looking for the best and brightest to deliver the best for our customers. You'll need:
A diverse and inclusive workplace works better for everyone
Employment details
Seniority level
: Entry level
Employment type
: Full-time
Job function
: Sales and Business Development
Industries
: Banking
Additional information
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