Business Banking Account Manager

4 weeks ago

Adelaide, South Australia NAB Full time
Overview

Join to apply for the Business Banking Account Manager role at NAB

Join to apply for the Business Banking Account Manager role at NAB

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If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

Responsibilities
  • In the role of Business Banking – Account Manager, you will join the Business Banking team in Adelaide that's doubling down on customer obsession.
  • Ensure exceptional customer experience and advocacy are achieved
  • Retention of customers
  • Referral to Business Banking Managers where opportunities are identified outside of role scope
  • Ensure that account management plans are in place for all portfolio customers to drive deeper relationships and customer advocacy
  • Proactively manage risk, meeting all policy and compliance requirements; perform controls; adhere to process and procedures pertinent to role; and escalate identified events, issues or breaches
Qualifications
  • Knowledge and experience of lending processes and credit experience
  • Experience in a customer facing role delivering service to customers
  • Business Banking experience
  • Proven ability in identifying and meeting customer needs
  • Understanding of risk obligations and knowledge of how to replicate compliance
We're looking for the best

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • A diverse and inclusive workplace works better for everyone
Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Banking
Additional information

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For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.


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