Case Manager

Job DescriptionCase Manager (Identified Role – Aboriginal and Torres Strait Islander Women Only)Indigenous Job Match is proud to be recruiting on behalf of Strong Women Talking for an Identified Case Manager role supporting Aboriginal and Torres Strait Islander women.Organisation: Strong Women Talking – Marigurim Mubi Yangu Aboriginal & Torres Strait Islanders CorporationRole: Case Manager (Identified)Location: Brisbane, QLDEmployment Type: Full-time (flexible – ideal for school hours, job share or return to work)Classification: SCHADS Award Level 3–4 depending on experienceApply by: 28 September 2025Do you have the strength, compassion, and cultural wisdom to walk with our women on their healing journeys?
Strong Women Talking exists to prevent gendered violence through culturally grounded education, empowerment, and healing.
We walk alongside Aboriginal and Torres Strait Islander women as they reclaim their voices and break the cycles of violence.We're looking for a First Nations Tidda to join us as a Case Manager — someone who can offer trauma-informed, culturally safe support to First Nations women navigating crisis, rebuilding safety, and finding healing.About the Role You'll be part of our frontline Program Team, working closely with women and families impacted by domestic and family violence.
Your work will include:Providing culturally safe case management and brief counsellingSupporting referrals to housing, health, legal, and social servicesFacilitating group healing sessions and yarning circlesDeveloping individual care plans grounded in self-determination and cultural protocolsParticipating in community engagement, interagency networks, and cultural supervisionAdvocating for women with respect, dignity, and cultural understandingWhat We're Looking ForIdentify as an Aboriginal and/or Torres Strait Islander womanExperience in case work, healing work, advocacy, or community support rolesA deep understanding of the impacts of colonisation, trauma, and cultural displacementStrong communicator with the ability to build trust and walk with women at their paceLived experience, cultural knowledge, and a commitment to healing and communityWhat We OfferFull-time flexibility (school hours, job share, or additional income support welcome)A trauma-informed, culturally safe women's workplaceOngoing yarning supervision and cultural mentorshipSalary packaging and award-based remuneration (SCHADS 3–4)A community of women who lead with heart and walk with purposeIdentified RoleThis position is open only to Aboriginal and/or Torres Strait Islander women under:Section 8(1) of the Racial Discrimination Act 1975 (Cth)Sections 25, 104, and 105 of the Queensland Anti-Discrimination Act 1991Strong Women Talking operates within the scope of these affirmative measures to ensure cultural authority, safety, and lived experience remain central to our work.Apply NowClick i'm interested and apply today or contact us directly for a yarn.Applications close: 28 September 2025Need help applying?
We're happy to yarn through your application with you.RequirementsPrimary SkillsEssential for successfully performing the core functions of the role.1.
Cultural Safety & Lived Experience
• Identify as an Aboriginal and/or Torres Strait Islander woman (legal requirement)
• Ability to practice with deep cultural understanding and respect
• Lived experience and cultural authority2.
Trauma-Informed Case Management
• Experience providing support through a trauma-informed lens
• Capacity to co-develop care plans with self-determination
• Navigating complex needs of women experiencing crisis3.
Strong Communication & Trust-Building
• Ability to build trust with First Nations women and families
• Culturally respectful verbal and non-verbal communication
• Active listening and non-judgemental support4.
Referral and Advocacy Skills
• Knowledge of housing, legal, health, and support service pathways
• Experience advocating for clients in culturally unsafe systems
• Ability to work alongside women at their own pace5.
Group Facilitation & Healing Practice
• Confidence in facilitating yarning circles and healing groups
• Understanding of community-based healing models
• Respect for women's stories, silence, and strengthSecondary SkillsValuable and supportive, but not core to the role's daily functions.1.
Administrative & Organisational Skills
• Accurate case noting and record-keeping
• Managing referrals and support coordination tasks
• Familiarity with confidentiality and ethical data handling2.
Community Engagement & Interagency Collaboration
• Willingness to represent the organisation in networks and working groups
• Building professional relationships across sectors
• Participating in local responses to family and domestic violence3.
Counselling or Social Work Exposure
• Background or training in brief counselling, psychology, social work, or community services
• Willingness to develop deeper therapeutic skills4.
Adaptability & Flexibility
• Ability to work school hours, job share, or flexibly in support of clients
• Open to professional development and reflective practice
• Commitment to working in a women-only, trauma-informed team5.
Cultural Supervision and Mentorship Participation
• Willingness to participate in ongoing yarning supervision and cultural mentoring
• Openness to being supported and challenged in cultural learningRequirementsThe Intake & Assessment Officer will provide support to the Advocacy & Prevention team at SWT and be the first point of contact for women wanting to access Strong Women Talking's services.
This role is focused on providing a, trauma informed/healing centred approach, to First Nation women aged 18 and above who have experienced gendered based violence across their life span.
The role will be responsible for contacting women that have registered interest into our programs and will assess their eligibility for our services through an intake process.
In responding to clients who have experience Family or Domestic Violence, the Intake and Assessment Officer utilises a screening, triage and risk assessment process and provides high quality intake and assessment screening.
The role may support the delivery of groups, events or be asked to perform job-related tasks other than those specifically stated in this position description.