National Workforce Rostering

6 days ago

Melbourne, Victoria, Australia Compass Group Australia Full time

At Compass we strive to build an environment of inclusion that allows a diverse group of employees to contribute, participate, and succeed. We value the different perspectives and abilities of our employees because they uniquely improve the quality of our work and services we provide for our clients and customers._

Compass Group Australia is a leading player in the hospitality site services industry, known for delivering exceptional guest experiences across the globe. We are now seeking a dedicated and dynamic **National Workforce Rostering & Contingent Labour Manager** to lead our workforce management efforts.

**Key Responsibilities**:
As our National Workforce Rostering & Contingent Labour Manager, you will be at the forefront of workforce planning, scheduling, and managing contingent labour. Your primary focus will be on:

- Streamlining rostering and timesheeting processes to ensure that the right number of people are rostered at each site, driving both operational and financial efficiencies
- Optimising and increasing the utilisation of our Casual Pool in the Urban sector, while reducing our dependence on agency staffing
- Championing compliance with our Time and Attendance system to ensure 100% utilisation across all sites
- Providing real-time data to our operations team, focusing on four-week advance rostering and maintaining optimal labour levels at each site
- Driving overall workforce planning initiatives to achieve operational and financial targets with the right people, at the right site, at the right time, and with the right skills
- Oversee the contingent labour program, including onboarding, scheduling, and performance management of temporary staff to meet peak demands
- Ensure labour practices comply with legal and industry standards, including labour laws and collective agreements
- Manage relationships with both internal business partners and support services, as well as external labour agencies and staffing vendors, to ensure effective workforce and recruitment forecasting and the availability of contingent labour
- Lead and inspire the rostering and contingent labour team, fostering a culture of innovation and efficiency

**The Person**:

- Proven leadership experience in workforce rostering, labour management, and contingent labour coordination within the large-scale teams and industries
- Hospitality Industry experience is preferred
- Familiarity with workforce management software and technology solutions.
- Experience in data analysis, report generation, and the use of workforce management software is critical. This includes interpreting key performance indicators (KPIs) to drive improvements in workforce management
- Exceptional leadership, communication, and interpersonal skills
- Experience in change management, including restructurings, acquisitions, or technology implementations, is valuable

**The Benefits**:
Compass Group is an organisation that's proud of its great people. We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities for career advancement. Recognised as an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs, paid parental leave, team event days, site-based benefits, and company discounts

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