Workforce Planner/Payroll

**Introduction**:
BETTER EXPERIENCES, BETTER OUTCOMES

It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.

We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

As a member of the GJK Facility Services team, you will have the opportunity to work with a supportive and friendly group of professionals who take pride in their work.

We are looking for a Workforce Planner/Payroll Administrator to join our payroll team based from our Collingwood VIC office location.

Reporting to the General Manager of Payroll, you will provide practical and efficient rostering support and ensure award governance for our cleaning workforce. This role involves partnering with finance and operations to develop and oversee workforce compliance practices across the company, adhering to awards, legislation, and company policies.

Your responsibilities will include supporting on-site roster implementation, managing changes and exceptions from transition planning to daily operations scheduling, and maintaining roster compliance requirements. Additionally, you will be responsible for processing fortnightly payroll and generating related reports.

**About the Role**:
The Workforce Planner/Payroll Administrator will play a vital role in ensuring the efficient and effective use of our staff across our national cleaning footprint. This position liaises with the Operations Managers in contract providing accurate and efficient rostering solutions.

**Key Responsibilities**:

- Manage and coordinate cleaning rosters and comply with relevant policies and procedures.
- Assist the cleaners with roster request and payroll queries.
- Using our UKG rostering and time and attendance systems you will ensure that rosters are equitable, cost effective and that best roster practices are followed.
- Manage and report on any additional overtime and ensure this is corrected accordingly.
- Assist in the data entry and verification of rosters, ensuring staff are costed correctly, and overtime, callbacks and adjustments are entered correctly.
- Support other payroll functions as required to ensure a smooth operation.
- Demonstrated knowledge of roster and/or payroll processes and practices with the ability to interpret employment conditions and awards.
- Maintain comprehensive knowledge of the Cleaning Award and or other relevant industrial awards, legislatives requirements, policies and procedures at a national level.
- Develop and implement relief staff processes nationally.

**Essential requirements**:

- UKG (KRONOS) knowledge preferred.
- Strong interpersonal skills and the ability to collaborate effectively with the Operations Teams
- Demonstrated ability to take initiative, work independently, and learn quickly.
- Proven ability to manage workload in a high-volume environment, with competing priorities, requiring high level analytical skills and high level of attention to detail.
- Proven ability to liaise with and build rapport with a diverse range of staff

**To be successful in this role, you should demonstrate**:

- Clear communication and listening skills with the ability to create, manage and maintain strong relationships.
- Managing and negotiating roster schedule changes.
- Payroll processing experience.

If you're ready to be part of our rostering and payroll team, ensuring compliance across our national teams while optimising efficiency and accuracy, join us in this challenging and rewarding role.

At GJK, we offer ongoing training and support to help you grow and develop your skills.