Credit Services Officer

2 days ago

Perth, Western Australia Capricorn Full time

**Who are we?**

Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

**The role and what we're looking for**

Reporting to the Credit Services Team Leader, this role is responsible for minimising risk associated with credit accounts by way of the collection of overdue and delinquent debts, and the reconciliation of said accounts.

**Key responsibilities of the role include**:

- Call Members with outstanding accounts and process payments.
- Initiate collection of monies owed by the Members and negotiate and close out payment arrangements.
- Follow up dishonoured payments and credit card rejections.
- Initiate 'stop credit' process on overdue accounts where necessary, including notifying Members.
- Initiate legal proceedings within the credit policy guidelines and associated work practices and procedures.
- Respond to written or verbal requests for assistance from internal and external customers.
- A minimum of two years' experience in a similar role.
- Sound understanding in credit management practices and accounting principles with an emphasis on accounts receivable.
- Intermediate understanding of MS suite and ability to use appropriate office software systems to maximum efficiency.
- Ability to meet business demands, deadlines, and timeframes specific to the role as they arise including the ability to multitask and prioritise.
- Demonstrates excellent customer service qualities including ability to counsel, negotiate and be assertive.
- Demonstrates a high level of interpersonal skills and sound problem-solving abilities.

**A great place to work**

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

- **Provide a diverse and inclusive workplace **- because we know how important is for everyone to be treated fairly and with respect.
- ** Give you flexibility** - it's important to recognise we are all unique, and need to create work life balance.
- ** Offer paid parental leave **- that supports both parent's leave and their transition back to work.
- ** Create a fun environment **- our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- ** Work perks **- that our employees actually use, such as; a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

**The next steps

  • Credit Officer

    5 days ago

    Perth, Western Australia Bgc Australia Full time

    Hazelmere location- 10 months Contract- Opportunity to work with a team of industry professionalsBacked by over 60 years of experience in the building industry, BGC operations spans manufacturing through to construction. With integrated businesses across residential construction, commercial construction, and manufacturing, we work towards building the future...

  • Credit Officer

    6 days ago

    Perth, Western Australia Buscojobs Full time

    A leading company with a strong portfolio is seeking a versatile and detail-oriented Credit Officer to join their finance team.This role is crucial for our Accounts Receivable and Collections functions, with a primary focus on credit assessments, managing customer accounts, and ensuring adherence to company credit policies.Benefits :On-site parkingCareer...

  • Credit Officer

    4 days ago

    Perth, Western Australia Peoplein Full time

    Permanent position - Monday to Friday- Market leader in workforce solutions- Perth CBD - Views Overlooking Elizabeth QuayTechforce Personnel are a proud partner of PeopleIN - Australia's biggest ASX listed family of staffing brands with 29 locations across Australia and New Zealand. Our specialist business harnesses the extraordinary impact of talented...

  • Credit Officer

    4 days ago

    Perth, Western Australia Inject Pty Ltd Full time $104,000 - $130,878 per year

    Why You Want to Work Here This is your chance to join a respected financial services business that values accuracy, professionalism, and client care. As a Credit Officer, you'll be trusted with a key role in the loan journey—ensuring each application is handled with precision and care.You'll enjoy working in a collaborative environment where Finance...

  • Credit Officer

    7 days ago

    Perth, Western Australia Buscojobs Full time

    Permanent full-time positionHybrid and flexible working; WFH and from modern, open plan offices.We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment.Reward and recognition, including competitive remuneration and career progression.Learning and career development programs for all roles and levels.Flexible leave...

  • Credit Officer

    2 days ago

    Perth, Western Australia Perth Airport Full time

    Perth Airport is Australia's Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.Voted Australia's best major...

  • Credit Officer

    1 week ago

    Perth, Western Australia Brownes Dairy Pty Ltd Full time $60,000 - $80,000 per year

    ACCOUNTS RECEIVABLE /CREDIT OFFICERBrownes dairy is looking for an experienced Credit Officer to join our supportive, friendly finance team.Brownes is an iconic West Australian fresh dairy business.  Dating back more than 130 years, Browns has a strong and loyal following and sources all of its milk from South West WA dairy farms.  Brownes holds leading...

  • Credit Officer

    2 weeks ago

    Perth, Western Australia Ngare Employment Solutions Pty Ltd Full time

    Brownes Dairy is looking for an experienced Credit Officer to join our supportive, friendly finance team on a twelve month fixed term basis.About the Business:Sporting the dual crown of Australia's oldest dairy and Australia's most innovative dairy, Brownes Dairy has an opportunity within our Engineering Department for a Control System Automation...

  • Credit Officer

    4 weeks ago

    Perth, Western Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    Brownes Dairy is looking for an experienced Credit Officer to join our supportive, friendly finance team on a twelve month fixed term basis.About the Business: Sporting the dual crown of Australia's oldest dairy and Australia's most innovative dairy, Brownes Dairy has an opportunity within our Engineering Department for a Control System Automation...

  • Credit Officer

    3 weeks ago

    Perth, Western Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    Brownes Dairy is looking for an experienced Credit Officer to join our supportive, friendly finance team on a twelve month fixed term basis.About the Business:Sporting the dual crown of Australia's oldest dairy and Australia's most innovative dairy, Brownes Dairy has an opportunity within our Engineering Department for a Control System Automation...