Credit Officer

Brownes Dairy is looking for an experienced Credit Officer to join our supportive, friendly finance team on a twelve month fixed term basis.About the Business:Sporting the dual crown of Australia's oldest dairy and Australia's most innovative dairy, Brownes Dairy has an opportunity within our Engineering Department for a Control System Automation Lead.Community is at the heart of what we do as we collect over 120 million litres of milk each year from more than 40 dairy farming families located in WA's pristine Southwest region. All our Brownes Dairy products are made in WA. Our CEO is from WA too. We are fiercely protective of our environment, pride ourselves on being a leader in sustainability and our free school tours program sees thousands of school children learn about the benefits of dairy too.With a diverse portfolio of award-winning fresh dairy products including milk, cream, sour cream, yoghurt, flavoured milk, cold brew drinks, cheese, juice and desserts, our products are a household name in WA and are sold nationally and internationally as well. WA is our heartland.What can you expect looking ahead, we will remain at the forefront of innovation in our industry, remaining committed to product, packaging, and Brand innovation, meeting our critical responsibilities to the environment and sustainability head- on.Culture is at the forefront for Brownes we aspire to be a listening, learning and leadership organisation where everyone flourishes – our people, our farmer partners, our customers and of course the planet. The position:The Credit Officer plays a vitally important role in the and ownership of the Accounts Receivable function, to maximise the collection efficiency and minimise overdue/doubtful debts whilst maintaining a compassionate approach to our customers. Role Responsibilities:Contribute to the documentation and management of appropriate department procedures.Monitoring customer accounts on assigned ledgers for non-payments, delayed payments and other irregularities and resolving discrepancies.Debt Collection of overdue invoices – phone & emailsManagement of AR mailbox and processing credit card payments over phonePreparation and distribution of account reconciliations where required.Responding to customer queries promptly/courteously and raising credit requests where necessary.Processing of customer credits/ Claims in Oracle JD Edwards per company processRequesting POD or invoice copies as requiredUploading Payments daily and completing allocations on assigned ledgers.Processing of Vendor manual F&OB DocketsMaintenance of customer records, timely requests to Master Data to ensure all customer details are current. Qualifications:Accounting certificate or diplomaExperience with JDE or SAP systemsSound knowledge of Microsoft Suite1-2 years Collections/ accounts receivable experience What do we offer:A great culture – we love being the best and we love what we do5 Weeks annual leaveEmployee rewards programVarious health and wellbeing discounts i.e. private health, hotels, gymsEmployee Assistance Program Apply: To apply for this role, please submit a CV and covering letter that best shows your relevant skills and experience. All candidates will receive a response.Applications for this role will close on 29th September 2024At Brownes Dairy, we recognise that our differences are our strength. We encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds. Australia - WA Perth Northern Suburbs & Joondalup

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Brownes Dairy is looking for an experienced Credit Officer to join our supportive, friendly finance team on a twelve month fixed term basis.

About the Business:

Sporting the dual crown of Australia's oldest dairy and Australia's most innovative dairy, Brownes Dairy has an opportunity within our Engineering Department for a Control System Automation Lead.

Community is at the heart of what we do as we collect over 120 million litres of milk each year from more than 40 dairy farming families located in WA's pristine Southwest region. All our Brownes Dairy products are made in WA. Our CEO is from WA too. We are fiercely protective of our environment, pride ourselves on being a leader in sustainability and our free school tours program sees thousands of school children learn about the benefits of dairy too.

With a diverse portfolio of award-winning fresh dairy products including milk, cream, sour cream, yoghurt, flavoured milk, cold brew drinks, cheese, juice and desserts, our products are a household name in WA and are sold nationally and internationally as well. WA is our heartland.

What can you expect looking ahead, we will remain at the forefront of innovation in our industry, remaining committed to product, packaging, and Brand innovation, meeting our critical responsibilities to the environment and sustainability head- on.

Culture is at the forefront for Brownes we aspire to be a listening, learning and leadership organisation where everyone flourishes – our people, our farmer partners, our customers and of course the planet.

The position:

The Credit Officer plays a vitally important role in the and ownership of the Accounts Receivable function, to maximise the collection efficiency and minimise overdue/doubtful debts whilst maintaining a compassionate approach to our customers.

Role Responsibilities:

• Contribute to the documentation and management of appropriate department procedures.
• Monitoring customer accounts on assigned ledgers for non-payments, delayed payments and other irregularities and resolving discrepancies.
• Debt Collection of overdue invoices – phone & emails
• Management of AR mailbox and processing credit card payments over phone
• Preparation and distribution of account reconciliations where required.
• Responding to customer queries promptly/courteously and raising credit requests where necessary.
• Processing of customer credits/ Claims in Oracle JD Edwards per company process
• Requesting POD or invoice copies as required
• Uploading Payments daily and completing allocations on assigned ledgers.
• Processing of Vendor manual F&OB Dockets
• Maintenance of customer records, timely requests to Master Data to ensure all customer details are current.

Qualifications:

• Accounting certificate or diploma
• Experience with JDE or SAP systems
• Sound knowledge of Microsoft Suite
• 1-2 years Collections/ accounts receivable experience 

What do we offer:

• A great culture – we love being the best and we love what we do
• 5 Weeks annual leave
• Employee rewards program
• Various health and wellbeing discounts i.e. private health, hotels, gyms
• Employee Assistance Program

Apply: To apply for this role, please submit a CV and covering letter that best shows your relevant skills and experience. All candidates will receive a response.

Applications for this role will close on 29th September 2024

At Brownes Dairy, we recognise that our differences are our strength. We encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.

19 September 2024Balcatta Western Australia, AustraliaContract/TempAccountingAccounts Receivable/Credit Control Application Successful

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