Treatment Coordinator

7 days ago

Brisbane, Queensland, Australia Buscojobs Full time

Company Description
Casual Orthodontic Treatment Coordinator – Exact Orthodontics, Indooroopilly
Join Abano Healthcare and be part of a supportive, patient-focused team.
Location:4 Westminster Road, Indooroopilly, QLD, 4068
About Us:
Exact Orthodontics is a trusted local orthodontic practice in Indooroopilly, dedicated to producing beautiful smiles for patients of all ages across Brisbane.
Our team of experienced clinicians offers a wide range of orthodontic treatments in a comfortable and relaxing environment.
We pride ourselves on delivering exceptional care and building lasting relationships with our patients.
We are seeking a Casual Orthodontic Treatment Coordinator to join our team for 2 days per week, specifically on Tuesdays and Thursdays.
This role is ideal for someone who thrives in a dynamic environment and is passionate about providing outstanding patient care.
Job Description
As a Treatment Coordinator, you'll be the first point of contact for new patients beginning their orthodontic journey.
Your role will involve procuring clinical records, assisting clinicians through the consultation process, and guiding patients through treatment plans, including discussing financial options and ensuring they feel supported and informed every step of the way.
Key Responsibilities
Welcome new patients and assist clinicians through the consultation process
Collaborate with Orthodontists, Practice Manager, clinic staff, and patients to ensure efficient, positive experiences
Present treatment plans and financial agreements
Coordinate appointments and follow-up communications with patients
Liaise between patients and staff
Maintain accurate patient records and reporting
Deliver outstanding customer service with empathy and professionalism
Qualifications
Previous experience as a Treatment Coordinator within a dental practice is essential, with a comprehensive understanding of dental terminology
Certificate III in Dental Assisting or Certificate IV in Dental Assisting (highly desirable)
Experience with dental software is a must
Strong organisational and communication skills with a patient-first approach
Additional Information
Applying with Us?
Here's What to Expect
We know your time is valuable, so we've made the first step quick and easy.
Once you apply, you'll receive an automatic email with a few simple questions.
It's a relaxed chat—no pressure
Answer at your convenience, and as soon as we receive your responses, we'll be in touch to keep the process moving quickly.
Check your inbox—we're excited to connect with you
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