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Treatment Delivery Specialist
3 weeks ago
We are seeking a skilled and organised treatment coordinator to join our team for 2 days per week, specifically on Tuesdays and Thursdays.
Key Responsibilities:- Welcome new patients and assist clinicians through the consultation process
- Collaborate with Orthodontists, Practice Manager, clinic staff, and patients to ensure efficient, positive experiences
- Present treatment plans and financial agreements
- Coordinate appointments and follow-up communications with patients
- Liaise between patients and staff
- Maintain accurate patient records and reporting
- Deliver outstanding customer service with empathy and professionalism
- Previous experience as a Treatment Coordinator within a Dental practice is essential, with a comprehensive understanding of dental terminology
- Certificate III in Dental Assisting or Certificate IV in Dental Assisting (highly desirable)
- Experience with dental software is a must
- Strong organisational and communication skills with a patient-first approach
We are a trusted local orthodontic practice dedicated to producing beautiful smiles for patients of all ages across Brisbane. Our team of experienced clinicians offers a wide range of orthodontic treatments in a comfortable and relaxing environment.