Customer Solutions Manager

Location:
Sydney or Remote (APAC/EU friendly time zones)
Type:
Full-time
About Vyro
Location:
Sydney or Remote (APAC/EU friendly time zones)
Type:
Full-time
About Vyro
At Vyro, we're building the operating system for the automotive industry. Dealers and manufacturers use our platform to sell cars online and in-store — from browsing and configuring to finance and aftersales.
We've gone from scrappy beginnings as an online EV retailer to powering brands like
Polestar, Škoda, and CUPRA
across APAC and Europe. We're profitable, growing fast, and gearing up for our Series A to expand globally.
Now we're building a dedicated
Activations Team
to get new customers live faster, at scale.||
The Role
We're looking for a
Customer Solutions Manager
to own new customer rollouts. Think of it as a mix of
customer success + project lead + problem-solver
.
You'll be the person clients trust to get them live — and the one making sure our small but mighty dev team delivers. This is a hands-on role where you'll juggle client calls, technical problem solving, and team leadership — sometimes all in the same day.
You will:
Lead new client activations from kickoff to launch.
Manage and grow a small team of engineers dedicated to activations.
Translate client needs into clear technical tasks (and push back where needed).
Spot blockers early and get creative to solve them.
Help us turn rollouts from weeks into days by improving processes.
Be the face of Vyro for dealer groups and OEMs during onboarding.
Feed real-world insights back to our R&D team so the product keeps getting better.
About You
We don't care about fancy titles or perfect resumes — we care about
getting things done
. You'll thrive here if you:
Have experience in customer success, solutions delivery, or project management (SaaS a big plus).
Are comfortable talking APIs, workflows, and integrations (you don't need to code, but you "get it").
Love working with both clients and engineers.
Can handle the chaos of an early-stage startup and bring order without slowing things down.
Want to build something that scales globally.
Bonus points if you've worked in automotive, enterprise SaaS, or integrations.
Why Join Vyro?
You'll be on the front line of growth, working directly with global brands.
Small team = massive impact. You'll shape how activations run as we scale.
We're profitable, global, and just getting started.
No bureaucracy. Just smart people building fast.
Room to grow — this role can evolve into a bigger leadership position as the team scales.
We're hiring directly — no recruiters, thanks.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Project Management and Information Technology
Industries
Technology, Information and Internet
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