Payroll Resolutions Officer
1 week ago
About the department & division
The Department of Transport brings together all transport modes to design, plan, build and operate Victoria's transport system. People and Business Services is a Group in the Department of Transport and is responsible for providing business enabling people and corporate services functions, that drive a high-performance culture and to support integrated operations.
About the role
The Payroll Resolutions Officer is responsible for investigating and resolving simple end-to-end payroll resolutions for DoT portfolio employees This position is also responsible for partnering with business stakeholders to provide payroll support as a result of legislative and/or policy changes and general advice for payroll related processes and activities.
Position outcomes
- Payroll Resolutions - The Payroll Resolutions Officer has delivered support in the investigation and resolution of Payroll enquiries, focusing on accuracy, quality, and delivery, ensuring a positive and professional experience for DoT portfolio employees.
- Payroll Data Management - a range of records are accurately maintained using our human resource information systems, Electronic Document Records Management System and other manual and computerised systems and databases.
- Stakeholder Engagement - The Payroll Resolutions Officer has responded to customer enquiries in a timely manner and to the satisfaction of users by preparing clear and concise correspondence on payroll issues with advice and recommendations for resolution.
- Data Integrity Controls - has ensured data integrity in the collection and entering of data into payroll systems. Ensures this is maintained and accurate to enable reporting as required.
Key selection criteria
Desirable qualifications and experience
- Prior experience working with SuccessFactors or other HR platforms
How to Apply
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